avecigrec
Well-Known Member
My reply:
So I don't know, this response still just leaves a bad taste in my mouth. I won't argue that what you were provided was mixed and pressed to a high standard. It arguably does sound spectacular.
I guess where I disagree is that the final result will differ "slightly" from an official release. There was no official release so this comparison is a bit of a reach. And trying to argue that leaving out the lead vocals (or not even reaching back out to the band to see if there was a mistake) and then painting this as a "better" version is at best patronizing and at worst negligent and a misrepresentation of a product you are selling. And that part that burns me still is that your listing still does not provide this information up-front and the only way for anyone to see what they might be getting is to stream through your soundcloud link...
For the record, here is what a competitor of yours has listed on their site for this release:
To address some speculation on the internet regarding the stems for San Francisco specifically, we noticed early on that Stu's lead vocal was missing, so we worked with the band's crew to locate the missing stem and our record was then mixed with Stu's lead vocal intact.
I've read your return policy and I'm not keen to attempt a return on my dime. I've already sunk more cost into buying the version from your competitor that you should have provided in the first place.
I know it means next to nothing coming from me, but do better.
Very curious to hear if you get a reply