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We’re sorry that your liner notes booklet was damaged during shipping. Releasing the Anthology has been a learning experience for us at every step, and we recognize now that bubble mailers were not the ideal shipping method for the booklets. We will be happy to replace your booklet, and will...

That makes it even worse. I almost guarantee it went down like this, they originally planed to but the book in with last two albums got concerned it was over packed and decided to send them separately, halfway thru packing the notes in record mailers they ran out of boxes. Some genius ran down...

How my booklet just showed up in a padded mailer of course it was going to get bent and crushed the mailer was twice the size of the booklet. This was the last straw after 4 years I’ve cancelled my subscription. Mailed in a padded mailer twice the size of the bookley, this is just incompetence...

So after 4 years of VMP and classics from the beginning i’m About to cancel. It just sucks. maybe I will jump, back in but considering putting my whole VMP aovtm, classics, and exclusive up for sale. So disenfranchised with this operation