Search results

They did— supposed to receive instructions tomorrow about return/replacement when their office opens back up on Monday. Seems just like a bit of bad luck on my end, but everything appears like it will get set right, company has been communicative thus far. I’ll keep everyone updated...

Folks think Instagram is my best avenue to reach out? I also sent a message through Kickstarter... Also @Joe Mac thanks for the photos but you’re killing me with this “I’ve cleaned 83 records and my machine is perfect stuff”!! Haha

Thanks— mine seems to be missing what appears as black in your photo.

Think I misread this the first time— you’re saying the vertical piece removes, but the rest should be secured down? Aka that piece shouldn’t just be loose in the bottom of the “well” / basin.

Thanks for the reply— can you send a picture of what the bottom of the basin looks like with the filter removed?

Also this piece seems broken?

Hey all— my package arrived today and trying to get it set up. Is this piece supposed to be attached at the bottom of the basin? On my first pour the water just emptied into the bottom of the machine?