Joe Mac
Well-Known Member
I think it might more be down to the fact that myself and mr storf just don’t see eye to eye on anything from old forum times
Vinyl Me Please (store, exclusives, swaps, etc)
- Thread starter Captainfog
- Start date
I think it might more be down to the fact that myself and mr storf just don’t see eye to eye on anything from old forum times
avecigrec
Well-Known Member
Is this because you have the antiquated view that people who call themselves writers should actually be able to write well?
Joe Mac
Well-Known Member
No I funnily enough have enough manners not to throw that directly in someone’s face on a forum for their employer. Complete clash of personalities and he didn’t like people not liking his picks.
successfulbagel
Member
FWIW I used to email info@ vmp and at some point those stopped getting registered by VMP's CRM/inbound system, so I've switched to using their online forms exclusively.
Nee Lewman
बैस्टर्ड
Smh. Outstanding customer service that is not readily available is not good cs. VMP gonna VMP.
MikeH
Well-Known Member
I mean…from a quick look, i don’t think it says anywhere on their website to email info@ for customer service. There are multiple places on the site to get in contact when you have an issue and none point to that email address
Edit; looked more and there’s one place buried at the bottom of a FAQ saying email info at but think you’d kinda have to go out of your way to find that
Rowan
Well-Known Member
I normally email the info@. Always had a reply within a day or two
Joe Mac
Well-Known Member
With all due respect if you take down a customer service email address in long service it doesn’t cut it to just remove its existence from your website. You need to tell people that clearly.
Rowan
Well-Known Member
They probably just don’t like you. It might be personal for them
MikeH
Well-Known Member
Yea —that’s fair. But that’s probably why it’s not working for you and they have some pretty clearly marked places on their site now for ways to get in touch if you have issues.
Joe Mac
Well-Known Member
Fair! I probably deserve it! Sure it’s only money, I did get the record.
Yeah that’s great now I suppose, I kinda wish I’d known that before I sent an email 3 months ago to an email address I’d always used!
Melt Face Molly Drop
Well-Known Member
They blocked me on Twitter so wouldn’t put it past them.
MikeH
Well-Known Member
So I’m supposed to fully read emails now??
Joking aside that’s stupid then. No clue why it’s not going through for Joe. Any time I try to get in touch with them I get the automated email response back saying they received it.
Skalap
Well-Known Member
Joe Mac should add twentyish emojis at the end of each post on Discord and repeat every day how amazing is every record they release. That's how you receive a free subscription and have a reply to your emails. Joe tell us how excitzd you are by this reissue of Sublime.
Jokes aside, I have absolutely no complaints with their CS.
Joe Mac
Well-Known Member
Nee Lewman
बैस्टर्ड
It was the method for years… so if you are going to change it you should do two things at the very least… 1. Announce the change and 2. Reply to emails telling you how to contact cs.
Or maybe don’t just keep changing shit all the time.
TCell
Well-Known Member
Sorry if I'm late to the party on this, but the VMP Sly & The Family Stone - Stand! reissue is fantastic. Excellent mastering, nice glossy gatefold tip-on. I had forgotten I ordered it (back in July?), so it was a nice surprise to come home to it yesterday. Letting it rip right now and it sounds sweet.
walkingdogs
Well-Known Member
If VMP has proven to be ANYTHING over the years, it's that they are consistently inconsistent.