$0V Sale - How'd Ya Do?

dansomeone said:
My first order, placed on Saturday the 17th, was two records, Snap! and Reflections, for $8. They shipped together in one package and were delivered yesterday.

I don't know how I managed to get two records in that first order. I was never able to do it again, although I tried. A lot. My four subsequent orders were all one record. And they've all shipped, with three delivered, but they all show as unfulfilled.

Are you wondering if they saw what was happening and aren't honoring orders with more than one record? I dunno, and I'm not sure my 2 record order placed on the first day answers that question.
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Yeah, just wondering if they are honoring orders with more than one record.thanks
 
zdkaiser said:
Yeah, just wondering if they are honoring orders with more than one record.thanks
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My first order was Country Grammar before I knew you could get multiple items per order. I managed to get another one with the wishlist trick. I received one on Thursday and another yesterday. With that being said, I have no clue if I got the first order twice or if the second one was shipped separately.
 
zdkaiser said:
Yeah, just wondering if they are honoring orders with more than one record.thanks
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Didn’t people also place orders with multiples of the same titles? I saw some pretty crazy numbers on screenshots posted in the deals thread.
 
Russ I said:
Didn’t people also place orders with multiples of the same titles? I saw some pretty crazy numbers on screenshots posted in the deals thread.
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From others on this thread, most of those orders that had multiple copies of the same title in one order got cancelled.
 
Sparks_03 said:
From others on this thread, most of those orders that had multiple copies of the same title in one order got cancelled.
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My understanding is that this was for orders that included more than 2 records. I never pulled the trigger on one of those, so I can’t verify if they’re going through or not.
 
bettim84 said:
My understanding is that this was for orders that included more than 2 records. I never pulled the trigger on one of those, so I can’t verify if they’re going through or not.
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Hmm, I guess we shall find out soon enough. Most of mine had two records in them. I have no packages showing in my informed delivery, yet I haven’t received any cancellation emails.
 
zdkaiser said:
I bet you are excited about their new partnership with Blue Note, 313 series. Wonder if they'll actually do quality work that meets the standards set by RTI and Optimal.
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Did ever actually state anywhere that it was only one album per order? I get that may have been the intention with the way the cart was working but I don't recall seeing it as a "rule" of the sale. I may be mistaken though.
 
just saw this posted 45 minutes ago in a reddit thread about this sale:

Just got this email:


Hi there,

Thank you for reaching out regarding The Sound of Vinyl's "Just Pay Shipping" promotion.

We apologize for any confusion regarding this promotion. Customers are permitted to purchase one item per transaction for only the cost of shipping and tax. For orders with the single item included, this is intentionally related to the promo and not an issue with the store. Any and all orders that exceed one item per transaction will be immediately canceled and refunded.

Please note, if your order included more than one item, we will process a refund. Refunds can take 3-10 business days to appear on your account and will be returned to the payment method used at checkout. Additionally, if your order contains a digital product, once the digital portion of your order is available to download it cannot be refunded, as all digital sales are final.

Feel free to contact us with any additional questions or concerns.

Thank you for your patience and support, Yasmin + uMusic Customer Care
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For those of you who are wondering where your orders might be, I offer my experience.

I placed five orders:
1. 6/17, two LPs, marked as fulfilled, shipped and delivered in one package
2. 6/18, one LP, marked as unfulfilled but shipped and delivered
3. 6/18, one LP, marked as unfulfilled but shipped and delivered
4. 6/18, one LP, marked as unfulfilled but shipped and delivered
5. 6/19, one LP, marked as unfulfilled, but there's a package that shipped on 6/22 and is on its way per informed delivery

Based on this, I think that any orders placed from 6/17 to 6/19 should be on their way. If they are not, then TSoV might have seen what was happening and is not be honoring orders with multiple copies.
 
Their customer service department is going to be really busy issuing refunds once they start the cancelation process.
 
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