hayema7
Well-Known Member
Thanks. Was feeling a little frantic bc wasn’t it the 28th before?
Bandbox: an uncompensated review of an interesting new club
- Thread starter seeirwin
- Start date
MikeH
Well-Known Member
Yep was the 28. They said it would be the 1st this month because the migration took longer.
For those who got it and didn’t open yet, be very careful when taking the albums out of the sleeves. Mine had some debris inside that could have easily scratched the record. But they seem fine after an US clean
From the bandbox email:
"ORDER HISTORY" could not migrate over so will be blank until you build a new order history -- we apologize for any inconvenience that may cause you.
You'll also notice that pricing details of your membership do not yet display -- this is only temporary and those details will display soon!
Hemotep
Well-Known Member
Yeah, I remember them saying that in the email so I wasn't surprised by it, just don't like it. But didn't read enough to catch that other part about the details. Thanks!
max_stacks
Member
Has anyone figured out how to ‘skip a month’ within the new portal?
Russ I
Well-Known Member
DevonJD
Well-Known Member
@mapsandlegends whats up with the inners that came with atmosphere…they kinda don’t cover the LPs 
Attachments
Twentytwo
Pre-order Goodness
I am slightly annoyed. I have had a Bandbox sub for the longest time and have always only selected one record. I added to my sub when they did the $120 sub last summer I believe. Now that the migration is happened, it is asking me to select two records a month instead of one when I added to my sub, I just wanted my subscription extended instead of getting two records a month. Not sure what to do. I could skip but then I lose the benefits of getting the credits and test press.
Bohnjaggs
Well-Known Member
MikeH
Well-Known Member
Mine has two albums randomly too. Thought it might sort itself out? But maybe I should email them…
The Voidoid
Member
Yeah, Customer Support has historically been very available, and very helpful with stuff like this. And I'm betting they'll be even more so at least in the short-term after the migration.
Twentytwo
Pre-order Goodness
I know one thing, I need some new exclusives soon because I have either purchased or selected everything I want and it is getting hard to find one record i want, much less two. Really searching for a second exclusive this month. Have Metric selected so far. May go with Adrianne Lenker for my other record. I need some more country/americana/folk releases.
MikeH
Well-Known Member
Can’t you just ask them to go back to 1 record per month? I agree on needing new exclusives but I have Yo La Tengo, then Iapetus then maybe Metric so I’m okay for a bit.
That Lenker is great by the way
Hemotep
Well-Known Member
They had warned on an email before the member portal that not canceling a sub when getting the year would result in two subs post transfer. Not sure how that would impact the consecutive month rewards. But I'd had them do a thing for me that led to two post transfer and I emailed and they got it sorted really easily.
Twentytwo
Pre-order Goodness
So are you selecting two albums or one now?
Hemotep
Well-Known Member
I selected two, but they moved one to March for me and said the two picks should disappear after this month and just be one. But honestly they're still learning the system and not 100% sure. Pam is great at taking care of my issues either way, so I figure if it messes anything up she'll take care of it for me.
Twentytwo
Pre-order Goodness
Yes, Pam is great and very helpful. I am just confused and have bought everything I need so far. I had to spend that credit on something right?