I forgot to post the name of the seller: Endless Records in Bloomsburg, PA. Do we have a thread for sellers and/or record stores to avoid?
Looking back through my orders now, there's only two other sellers I've ordered from with lower seller ratings than Endless Records's rating, which is 98.8%. I guess if a store has 2,000 ratings that are 98.8% positive, that should be a warning sign in itself. I also looked at some of the negative/neutral feedback they've received recently, it looks like this store consistently is posting negative feedback on any buyer's account that gives negative or even neutral feedback. Here are some examples [I posted my feedback on March 10 before either of these]:
- April 19, 2020 : Neutral: "Not VG+ condition" [I checked this buyer's ratings and they have Negative feedback from Endless.records in response: "yeah it was VG+ condition" - this is the only negative or neutral feedback on this buyer's page, and they have 237 positive reviews]
- March 25, 2020: Negative: "Not good. Takes no responsibility for wrongly described items and gives no opportunity for refund, not even partial. Bad business" [I checked this buyer's ratings and they have Negative feedback now from endless.records in response: "I can only think someone who insists on a partial refund and refuses returns for accurately described goods they didn't read the description of is trying to shake me down. I would put this guy on your banned buyer list--as I'll tell other stores." - again, this is the only negative or neutral feedback on this buyer's page, and they have 97 positive reviews]
It seems like this seller thinks they can get away with it because they do enough business that their negative reviews don't move the needle as much, but they can leave negative feedback for the buyer and it will have more of any impact, unless the buyer is also a business with thousands of transactions and reviews.