Well, I heard from Hisense. They want the TV back and plan to send me a new one. The hitch is, they want me to give a $100 deposit on my credit card that they will hold until they receive the old TV and inspect it for new damage and see if it is indeed broken. I then asked yet again for a refund and they said 'no, this is the offer.'
They are supposed to call me within 48 hours and that's when I give my credit card number. This feels wrong, and I'm not going to do that.
I mean seriously, they want more money from me right now? Nope. Just nope. I feel like they would find something with the old TV that clears them to keep the 100...like dented during shipping or something. Plus I don't want a new Hisense.
I really feel like every step of the way they have wanted me to just give up and go away.
And the worst part? At this point I was looking forward to the Field Destroy, which now won't happen.