The National - Cherry Tree Club

Skalap said:
Still nothing... I might send an email by the end of the day.
Click to expand...
Oh man, that sucks. Its a strange one for sure. I ordered a record from the US a month ago yesterday and it still hasnt arrived. During that time I have ordered a couple of books (which I got a text this morning to say have entered the UK) from one store, and a record from another (received that last week) but still no sign of the first record. There doesn't really seem to be any logic to the post lately.
 
Selaws said:
Oh man, that sucks. Its a strange one for sure. I ordered a record from the US a month ago yesterday and it still hasnt arrived. During that time I have ordered a couple of books (which I got a text this morning to say have entered the UK) from one store, and a record from another (received that last week) but still no sign of the first record. There doesn't really seem to be any logic to the post lately.
Click to expand...

There is absolutely no logic at all. It took more than a week to receive the TBM records shipped from... Paris. Delivery status never updated from May 5th when it got shipped and this morning when I was leaving to go to work the postman showed-up with my parcel... They normally show up by the end of the morning or early afternoon... Today it was 8h30... Anyway, I am giving them more time to have things delivered but yeah it sucks. On an opposite hands, it took 3 days to receive records shipped from Tokyo... I had 2 records shipped again this morning from Ella Records with DHL Express, let's see how much time will it take.
 
BazookaTooth said:
wtf is this tracking ? it doesnt make sense at all to me
Click to expand...

Yeah I believe two parcels with the same tracking number got mixed. The day after I posted that screen it said that my parcel went to Austria then Italy then back to Los Angeles... Now things are back to normal: no update since May 2nd... CT customer service told me to reach them out again on May 31st...
 
Skalap said:
Yeah I believe two parcels with the same tracking number got mixed. The day after I posted that screen it said that my parcel went to Austria then Italy then back to Los Angeles... Now things are back to normal: no update since May 2nd... CT customer service told me to reach them out again on May 31st...
Click to expand...
Oh, didn't really look that closely at your tracking. That is some weird stuff indeed! Asendias tracker seems a bit unreliable, to say the least.
 
Skalap said:
53 days in the wild... As asked by their CS, I sent an email after May 31st, here is their answer :

View attachment 50216

Since April 10th, I received parcels from UK, Netherlands, Germany, Portugal, Spain, Japan and USA...
Click to expand...
Got a similar reply. This is really bad. I had no problem whatsoever with two other us orders in the last months. Either they picked the cheapest freight option possible twith extremely low priority, or they/we have just had really bad luck. But on the other hand, what can they do now? I just want my package, and if it doesn't show up I need to get a replacement or a complete refund.
 
Whiteout75 said:
Got a similar reply. This is really bad. I had no problem whatsoever with two other us orders in the last months. Either they picked the cheapest freight option possible twith extremely low priority, or they/we have just had really bad luck. But on the other hand, what can they do now? I just want my package, and if it doesn't show up I need to get a replacement or a complete refund.
Click to expand...

Here's my answer :

1591177257735.png
 
You must log in or register to reply here.
Back
Top