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Got my Outkast replacement yesterday, it's better... the crackle is still there but not as loud... I'm not sure I'm going to ask for a replacement because I feel like this is the best it's going to get unless they do a full re-press... I'm torn, should I just try for number 3 or just accept this is the best it's going to be...
Mine is arriving today. Finally, after the first one never made it to the DHL warehouse. I will answer this question based on how bad mine sounds, and how mad it makes me. Stay tuned.
 
Got my Outkast replacement yesterday, it's better... the crackle is still there but not as loud... I'm not sure I'm going to ask for a replacement because I feel like this is the best it's going to get unless they do a full re-press... I'm torn, should I just try for number 3 or just accept this is the best it's going to be...
The responses back are almost the exact same as how MV started. My second reply back got the message that they are investigating and adding me to a list
 
So, my first copy got lost in the mail for like 3 weeks, so they sent another, inexplicably they both showed up today. Which makes no sense. But they both have exactly the same right channel crackle starting from the moment the needle hits the run in. So yeah... 0/4 between Mars Volta and ATliens.
 
So, my first copy got lost in the mail for like 3 weeks, so they sent another, inexplicably they both showed up today. Which makes no sense. But they both have exactly the same right channel crackle starting from the moment the needle hits the run in. So yeah... 0/4 between Mars Volta and ATliens.

At least you can put in both complaints simultaneously, I guess?
 
It sounds like they're leaning towards another repress.

That said, they knew that was happening with TMV and still made a bunch of us go through the first replacement before putting us on the repress list. (I got my first copy well after it was established a repress was happening)
 
You guys getting your replacements while mine still haven't left the US yet even though it was shipped on the 5th. Looks like i'll be paying for next months subs before getting this months....again lol
 
You guys getting your replacements while mine still haven't left the US yet even though it was shipped on the 5th. Looks like i'll be paying for next months subs before getting this months....again lol

My TMV replacement shipped on the 5th and got here last Friday after a failed delivery on Thursday.
My ATLiens shipped less than 24 hours later, was scanned into a sack in Illinois on the 10th and hasn't done anything since!
 
I submitted a ticket about Outkast last week and after an initial quick response, I haven’t had any update on a replacement. Sent them an email today and got this back:
I'm so sorry about that defective record! We're currently investigating the possibility that this ATLiens issue was a pressing-wide defect. We'll send you an email shortly once we have more details on our options for replacements here, but let us know if there's anything at all we can help with in the meantime!
Elli
Customer Support Agent
VMP
 
My TMV replacement shipped on the 5th and got here last Friday after a failed delivery on Thursday.
My ATLiens shipped less than 24 hours later, was scanned into a sack in Illinois on the 10th and hasn't done anything since!

Got my ATLiens about 10 minutes ago. Should have my videos uploaded and the customer service ticket filed 10 minutes from now.

Chalk another one up for Side D(efect)
 
So, my first copy got lost in the mail for like 3 weeks, so they sent another, inexplicably they both showed up today. Which makes no sense. But they both have exactly the same right channel crackle starting from the moment the needle hits the run in. So yeah... 0/4 between Mars Volta and ATliens.
SAME. My order believed to be lost in transit and its replacement order both arrived yesterday, both with the identical right side crackle on side 4. My copy of TMV was one of the few clean copies, but it seems my luck ran out with ATLiens.
 
Is there any possibility that certain turntables/cartridges are picking up this surface noise much more easily than others? While I've had my share of surface noise problems on records before, I'm kind of surprised my Mars Volta sounded clean and my two OutKasts are both clean on Side D (I needed a replacement for another reason). Meanwhile it seems anybody who got one bum copy can't get a clean one no matter how many replacements are sent.

I'm on an LP120 with a an AT-VMN95ML cartridge fwiw
 
Is there any possibility that certain turntables/cartridges are picking up this surface noise much more easily than others? While I've had my share of surface noise problems on records before, I'm kind of surprised my Mars Volta sounded clean and my two OutKasts are both clean on Side D (I needed a replacement for another reason). Meanwhile it seems anybody who got one bum copy can't get a clean one no matter how many replacements are sent.

I'm on an LP120 with a an AT-VMN95ML cartridge fwiw
1000% yes, the type of stylus will effect what noise you'll hear on pressings.
 
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