Vinyl Me Please Rap & Hip Hop

[Murfocakes]

Solid up to that though

 

[duke86fan]

My copy is the same. They said they had heard nothing of this issue and gave a refund as there were no replacements

last time i heard they were repressing the 2LP and fixing it... i guess they changed it

 

[Murfocakes]

I’m sure they will: they have different responses depending on who you catch.

 

[walkingdogs]

last time i heard they were repressing the 2LP and fixing it... i guess they changed it

So I got $85 and will end up with a proper and clean version. OK.

 

[yukbon]

I’m sure they will: they have different responses depending on who you catch.

I would assume early response when they only got one or two complaints was “refund” but once it becomes obvious that it’s widespread they bumped it up to Paul or QA/admin and they’re going to the trouble of repress

 

[Nee Lewman]

I would assume early response when they only got one or two complaints was “refund” but once it becomes obvious that it’s widespread they bumped it up to Paul or QA/admin and they’re going to the trouble of repress

Man, I think their cs is fucked at this point. Not from this issue, but the way everything gets different responses solutions. They aren’t live chatting or getting phone calls from us. They should have a solid algorithm to follow and there should be some system for reporting issues on a release to prevent multiple answers/resolutions.

The whole ODB and last volume of Parton reminds me of the old days when they scaled too quickly and it seems we are in those days again.

 

[yukbon]

Man, I think their cs is fucked at this point. Not from this issue, but the way everything gets different responses solutions. They aren’t live chatting or getting phone calls from us. They should have a solid algorithm to follow and there should be some system for reporting issues on a release to prevent multiple answers/resolutions.

The whole ODB and last volume of Parton reminds me of the old days when they scaled too quickly and it seems we are in those days again.

A lot of their first tier support is new, from around xmas or new years; I expect as the new folk get their sea legs they’ll get better with confidence.

 

[4080]

Got an update on the ODB


Has this been communicated to everyone that ordered this?

 

[avecigrec]

Got an update on the ODB
View attachment 199913

Has this been communicated to everyone that ordered this?

Not even a little bit

 

[walkingdogs]

Got an update on the ODB
View attachment 199913

Has this been communicated to everyone that ordered this?

These are the things that VMP needs to email to 100% of people who subscribe to an affected track.

 

[duke86fan]

These are the things that VMP needs to email to 100% of people who subscribe to an affected track.

its probably gonna end up like back when stars had that bad tick on it (which i was the one to show them) and they had to send a typed letter saying "ok our stamper was accidentally scratched so we have to redo it"

 

[Skalap]

its probably gonna end up like back when stars had that bad tick on it (which i was the one to show them) and they had to send a typed letter saying "ok our stamper was accidentally scratched so we have to redo it"

"Hoping" it's a pressing defect and not a bad CD rip.

 

[Hemotep]

Got an update on the ODB
View attachment 199913

Has this been communicated to everyone that ordered this?

They still haven't replied to my email from a couple days ago.

 

[bluespur]

Got an update on the ODB
View attachment 199913

Has this been communicated to everyone that ordered this?

I got an email back this morning offering me store credit or to wait until June for a replacement.

If I take the credit do you think I’ll still end up with the blanket replacement?

 

[4080]

I got an email back this morning offering me store credit or to wait until June for a replacement.

If I take the credit do you think I’ll still end up with the blanket replacement?

The consistency and communication with this company keep me coming back for more!

This is a problem they know about, haven't actually told their membership about unless you email them, and have I think 3 different solutions that I've seen so far?

Someone got a refund, I got it's going to show up be patient and now they are offering credit or (probably and) wait for a replacement!?

 

[Hemotep]

I got an email back this morning offering me store credit or to wait until June for a replacement.

If I take the credit do you think I’ll still end up with the blanket replacement?

They told me this morning to hold tight and I'll get a replacement later this year, lol

 

[Skalap]

They told me this morning to hold tight and I'll get a replacement later this year, lol

I had a refund, but asked for cash instead of more store credits.
To be fair, my copy was warped and wasn't aware of this pressing defect when I asked for a replacement in the first place.

 

[Nee Lewman]

Man with all the whacky stuff going on with ODB what if they lose their shirts in it. Like everyone gets $85 credits, a @Hemotep Elton John sized quantity of the record, and a cash refund.

 

[Ghost]

No chance Doris sells out right? Im trying to limit VMP pickups to 1 a month so I can get other wantlist stuff, and I got ATCQ in swaps so kinda don't feel the NEED to grab Doris but I definitely want it

 

[walkingdogs]

Man with all the whacky stuff going on with ODB what if they lose their shirts in it. Like everyone gets $85 credits, a @Hemotep Elton John sized quantity of the record, and a cash refund.

Oh well. The fact that they seemingly haven't learned their lessons concerning QC after the string of issues that happened with GZ presses of 36 Chambers, ATLiens and to a lesser extent The Low End Theory they deserve whatever comes their way. It's just sloppy at this point for a company as mature as VMP is.