Vinyl Me Please (store, exclusives, swaps, etc)

[gregathon]

big bill broonzy

Oh duh - for some reason my head went to AAA, BBB?

 

[GentleSenator]

I really wonder how do you get responses by CS? I'm waiting over a week now for them to respond. There's nothing more frustrating than waiting for someone to respond, checking emails all the time and nothing comes in, just some automatic stuff.

Last Sunday I've received this:
"Apologies for our delay in getting back to you, we wanted to let you know that we haven't forgotten about you. Every every member of our team is working around the clock to solve your issue, and will get to your question as quickly as we're able to.

As a reminder, we also kindly request that you only send one email, since sending a second email generally pushes you back in our ticket queue. This can create further delays – which neither of us want!"

So how to deal with it? Does sending a new email really put you at the end of the queue?
I love VMPs curation and records, but never in my life I had to deal with such a slow and frustrating CS. How can people get responses about things just happening recently like Alfredo, while I still don't have a response from what I've asked over a week ago?

try contacting them via their online form. add plenty of these words/phrases to get their attention:

• cancel order
• cancel membership
• paypal claim
• refund
• answer me
• chargeback
• better business bureau ()

Emailing Matt Fielder helps. Also it helps to take it outside of vmp, so whichever album you're waiting for, cc your email to the ceo of that record company too.

no one wants to be THAT guy, but i definitely got an immediate response back in december when i took someone's advice and e-mailed adam.

 

[Memo]

For $300 I expect the Storf to arrive at my door with the musicians, record direct to disk, kiss me on the lips, make my dinner, then leave.

i'd pay $300 for Storf NOT to kiss me... gross

 

[Tyr]

For $300 I expect the Storf to arrive at my door with the musicians, record direct to disk, kiss me on the lips, make my dinner, then leave.

I don't know why, but I found this outrageously funny!

Also, no kissing customers. That is reserved for the high-priced GFE. LOL

 

[Dead C]

For $300 I expect the Storf to arrive at my door with the musicians, record direct to disk, kiss me on the lips, make my dinner, then leave.

Then, after all of that, you ask where the record is and he says "not my department"

 

[folsom_lives]

Yeah, I'd def pay $300 to not have Storf "around my marrow"...

 

[A Lost Highway]

Anyone think they may do an exclusive of this Stooges live album? Would make sense...Essentials artist of a couple of months ago, label partner of this months essential...

 

[djdavedk]

Got any good email addresses for followup to quality issues?

 

[Jtung86]

Wow pick up that Big Bill Broonzy album everyone.
I haven't been this excited over a VMP exclusive for a long long time. I have quite a few ORG reissues. They all sound superb.

 

[Ponman2003]

I have quite a few ORG reissues. They all sound superb.

 

[scotthilk]

Wow pick up that Big Bill Broonzy album everyone.
I haven't been this excited over a VMP exclusive for a long long time. I have quite a few ORG reissues. They all sound superb.

Is there anywhere to listen to this? I don't see it on Youtube, Spotify, etc. Thx in advance!

 

[Jtung86]

Is there anywhere to listen to this? I don't see it on Youtube, Spotify, etc. Thx in advance!

Unfortunately, no (at least not that I can find).

I believe this release is the remaster of this European release: Big Bill Broonzy - Trouble In Mind

This VMP release will be spectacular. .

 

[sylvian]

Gonna give it another day before I just message them again, whether it's though CS or the other methods mentioned in this thread.
Is it this hard to refund someone $29? Do not answer that question, we both know the answer.

 

[scotthilk]

Unfortunately, no (at least not that I can find).

I believe this release is the remaster of this European release: Big Bill Broonzy - Trouble In Mind

This VMP release will be spectacular. .

Just found this -

 

[NewsFedora]

Any discount codes active right now? Peanuts at $28 seems a bit much, but if there's a code that can bring it down to like $23...

 

[Ponman2003]

edit: sold out or potentially withdrawn for July RHH reveal

HBMS back in stock

So... How's Your Girl?

With collaborators as disparate as Beastie Boys rapper Mike D, digital hardcore don Alec Empire, and members of Cibo Matto, the album makes for a unique listening experience.

www.vinylmeplease.com

 

[Tys1]

HBMS back in stock

So... How's Your Girl?

With collaborators as disparate as Beastie Boys rapper Mike D, digital hardcore don Alec Empire, and members of Cibo Matto, the album makes for a unique listening experience.

www.vinylmeplease.com

Sold out?

 

[punchy]

Sold out?

of course. I saw this post way too late as well

 

[Jeff Lerner]

I swapped my main track for $31 in store credit, but my credit was not applied to either of the purchases I made this week. The main reason I bought the CCR from VMP was the fact that I had credit, otherwise I would have bought the standard black.

 

[Ponman2003]

I swapped my main track for $31 in store credit, but my credit was not applied to either of the purchases I made this week. The main reason I bought the CCR from VMP was the fact that I had credit, otherwise I would have bought the standard black.

You have to manually apply the credit during the checkout process