I got a little pissy at CS this morning:
Hi,
I ordered two Fiona Apple records a
- fetch the bolt cutters and when the pawn - back in April and May respectively. I reached out a few weeks ago as I saw that other people were getting their copies, and was told that they would ship with my August records. Well, my August records have shipped now, and surprise surprise, these records have not. I have question and a comment:
Question: when will these records ship? You have had my money for months.
Comment: please pass this on to your management team. Vinyl Me Please is one of the worst run companies I have ever done business with. Constant shipping issues, problems with your website, unbelievably slow customer service responses... the last straw for me was the jacking of membership prices - which I discovered by hearing about it from other customers before receiving any communication from you. These large increases in prices when you can’t even take orders correctly or fulfill them is the last straw. I’ve cancelled all my subscriptions with you and now I just want the records I’ve ordered.