Vinyl Me Please (store, exclusives, swaps, etc)

Just a heads up, as some of you know I had some really weird noises on side 2 of Joel Ross and a bad warp to the Comet Is Coming. I emailed CS and Pauly got back to me to confirm he has sent out replacements for both, which is great. So if anyone does have issues with either of these then just send them a video and hopefully they will be able to sort out a replacement.
Here’s hoping The Comet is Coming will be restocked!
 
Wait, WTF they have replacements of Comet is Coming?!
Here’s hoping The Comet is Coming will be restocked!

Sounds like they do, Pauly said he would get it sent over to me and they both show up on my order page now.

Just want to double up on @Murfocakes comment about Pauly. Real pleasure to chat to, didn’t try to downplay VMP’s mistakes, he was just really apologetic and agreed to sort it all out for me. Top guy from the communication I have had with him.
 
Sounds like they do, Pauly said he would get it sent over to me and they both show up on my order page now.

Just want to double up on @Murfocakes comment about Pauly. Real pleasure to chat to, didn’t try to downplay VMP’s mistakes, he was just really apologetic and agreed to sort it all out for me. Top guy from the communication I have had with him.

So did they have more copies for replacements or not?
 
It depends on who you get a CS response from. A shame for those who put their blood and sweat into providing such a good service for so long that this new direction is sending away customers in their droves.

Honestly, it's indirect too. We all see the responses you get. Add to that the constant flow of pressing and printing issues and I'm not talking about warps here. Although I haven't entirely quit, I'm down to 1-2 records a month mostly because I still like the Classics sub. I was receiving 5 on a slow month for a while.
 
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