Vinyl Me Please (store, exclusives, swaps, etc)

TenderLovingKiller® said:
This kinda feels like I it might be a sub reply directed my way. If that is not the case please disregard this reply...

...My reply to Dead C was sarcastic in tone as we both are of the opinion that the operational and logistical part of VMP are and have been now for quite some time a nightmare. Also, everything about VNYL has always been a shit show, part of their defense/excuse for sending out secondhand dollar bin LPs or inessential overstock LPs was that they were “curating” specific selections for their customer based on pre selected “vibes” that customers would select when they initially signed up. This was not what they were doing.
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Don't sweat it, sarcasm flies a bit over my head sometimes.
 
dhodo said:
Same. The chat thing is long gone, right?
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sylvian said:
I'd like to thank VMP for their absolute and total lack of organisation, preparation and the foresight to anticipate such a fiasco after spending the entire month winking and nudging about the fantastic swaptions, then doing what they do best: being incredibly incompetent. Once again, my judgment on giving them another chance has been shown to be a poor call. They better wow people with the options next month or they will see people leave, if they haven't already. (Also kudos on what I predicted a few pages before: a very underwhelming selection of records to choose from. Don't get me wrong, I love All Mirrors, but it's not what I think is top of the bill regarding Angel Olsen or their record selection.)
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I gave up 2 of my 3 tracks this week after continued issues. Cancelled my main which is due to renew in June but CS finally corrected last months issue today after I called them out on IG. The swap issues got me last month and the title in question was again in swaps this month and disappeared after a couple hours. Frustratingly avoidable. When you get what you ordered, the product is great. The gamble of will they or won’t they get it right on the basics (correct order shipped, not oversold, etc) is crazy wearing my patience. Not super pissed at them but why would I continue to give them my record budget?

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I shouldn't be surprised about Dave Brubeck: Jazz Impressions of Japan turning up but seriously, fucking VMP.

I had asked for a replacement of it due to the distorted piano on several tracks and was told that there were simply no more copies left.

I was given a full refund but would have prefered a copy that doesn't make my speakers sound like nails down a chalkboard.

If anyone gets one of these you'll probably hear what many were talking about on their first spin but congrats to you if you do get a clean copy.

This another case of "we found a few more copies" I guess or is it a potential repress?

Wasn't the change over to the new web platform partly for them to have more accurate visibility over their stock levels?
 
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Lacubrious said:
I shouldn't be surprised about Dave Brubeck: Jazz Impressions of Japan turning up but seriously, fucking VMP.

I had asked for a replacement of due to the distorted piano on several tracks and was told that there were simply no more copies left.

I was given a full refund but would have prefered a copy that doesn't make my speakers sound like nails down a chalkboard.

If anyone gets one of these you'll probably hear what many were talking about on their first spin but congrats to you if you do get a clean copy.

This another case of "we found a few more copies" I guess or is it a potential repress?

Wasn't the change over to the new web platform partly for them to have more accurate visibility over their stock levels?
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This happened to me with Jamila Woods last year. I requested a replacement as there was some type of paint or something on the first record. Was told there are no more left only to see it pop up in their "best records of 2019 so far" thread with copies readily available for sale only a few months later. They initially gave me a credit when they "didn't have it" the first time but I talked to Paul and basically said "what fucking gives" and he was super apologetic and gave me an additional credit on top of it.

I'd contact them and be pissed.
 
No reply yet regarding getting the swap changed. I'd chalk it up to me messaging them a bit later in the day, but who even knows at this point if I'd be satisfied with whatever explanation I'm given.
 
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