Vinyl Me Please (store, exclusives, swaps, etc)

Yup. I just put $7,000 worth of records in my cart to check stock and got really spooked I would accidentally order them. What a rush

Almost inadvertently became a flipper... meanwhile, the actual flippers.... can't wait to see the eBay page where they've sold 112 of them and anyone else who's ordered one is waiting to see when it gets delivered.
 
My 2c is just order the indie variant from your local record store or some other business that needs support more than VMP. At this point VMP either wants flippers buying or still hasn’t figured out how to operate their own website...

Beyond that, while I definitely understand what he meant, as far as trying to acquire this particular pressing later without a markup or delayed repress, the idea of pre-ordering anything from VMP with the express purpose of avoiding hassle later... not the best track record.
 
What's the word on if you buy multiple records and one is a pre-order? Does the pre-order hold up everything else, or is VMP breaking them up with the stuff already in-stock getting shipped separately?
 
It was naive of me to expect this to go smoothly, but seriously, I re-subsribed on Monday for a 3-month-plan and I was really looking forward to this. After spending an hour in front of the computer Monday night trying to swap for Caroline Polachek (and succeding in doing so), my Swap was - as with probably everyone else who chose Pang - randomly changed to another record, "All Mirrors" by Angel Olsen. I did not receive any information on why that happened and what I was supposed to do if I wanted to swap out of it. I never received this E-Mail some other people got. All my E-Mails to VMP remained unanswered. By browsing this forum and Reddit I found out about the Swap Request Form, which I used now to try to ensure that I get at least something I chose myself and since it's Stevie Nicks, I hope it won't be a problem. I have no idea why they promise something to their customers with these Swap Exclusives that they can't keep. If you can't guarantee that the technology behind the store will work flawlessly, you should adjust your offer, abandon the Swap Exclusives and spare your customers the disappointment. Simply hoping that it will work out somehow is not fair to your members. Then randomly choosing a record for me that I didn’t ask for shortly before the deadline that I couldn’t change myself while not returning to my mails, what kind of service is that? Like after having paid I have to set all levers in motion to even get something I chose myself... I am absolutely not willing to pay for this subscription if they're not able to proceed the swaps properly and fulfill their part of the deal.

I deeply regret having signed up again for 3 months. Given what happened this week, I absolutely want them to change my 3-month-plan to a monthly plan, take my Stevie and get out of this ASAP. This was supposed to be fun but it's just a huge mess. But as I've said before, it's my own fault, I let them disappoint myself despite the obvious fact that they're currently not able to run their business and sell their products properly.
 
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They’ve ignored my swap request and I anticipate they will continue to do so.... if I file a PayPal claim to get my sub $ back will I win?
Have yet to have any response other than the stock "swaps will work soon don't worry" reply after I sent through my request right at the start of it all.

The reply to that, the subsequent email the morning after, the ticket submission yesterday and the DM on twitter from the night of the swaps have all gone unanswered to date.

Abysmal service.
 
Have yet to have any response other than the stock "swaps will work soon don't worry" reply after I sent through my request right at the start of it all.

The reply to that, the subsequent email the morning after, the ticket submission yesterday and the DM on twitter from the night of the swaps have all gone unanswered to date.

Abysmal service.

Its sadly business as usual. They’ve always been terrible on logistics and quality control but they were historically always exceptional on customer service. That began to slide about 18 months ago and has all but disappeared now. I left when they nuked the forum (this is an unaffiliated forum set up to re home us) last May and gave them another try around Christmas and nothing had changed since I left, it had actually got worse. Never say never, but the chances of me re-subbing are minimal, it’d take a real white whale of an album for it to happen!
 
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they also rejected me for Shabaka which is complete BS.

Anyway I'm not going to lose sleep over that and just settle for their Roots album which I'll be going into blind.
You’re in for a treat! The Roots’ “Phrenology” absolute shits on Shabaka and The Ancestors’ “We Are Sent Here by History”, even though that Shabaka album is pretty great! 🤝

I’m excited for you to listen to Phrenology as I think it’s a masterpiece of an album. I’ve already expressed my love for this album and think it’s an A+ ROTM pick! 💎
 
Have yet to have any response other than the stock "swaps will work soon don't worry" reply after I sent through my request right at the start of it all.

The reply to that, the subsequent email the morning after, the ticket submission yesterday and the DM on twitter from the night of the swaps have all gone unanswered to date.

Abysmal service.
I’m actually so devastated this is your first experience with VMP because you’re such a positive, fun, cute person! I really hope they make it up to you and that you end up getting some records you absolutely love! You deserve way better! 😌🧞‍♂️

Really crossing my fingers for you! 🤞
 
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