So I wanted to swap for cornelius fantasma , I got that auto email saying a swap couldn't be done, but in my account it shows I am getting the cornelius record. I sent a ticket just saying hey this is great news if true, and I just keep getting auto email every day saying cant process my request, swaps are closed, but it still shows cornelius, I even attached a screen shot with what I see, emailed again, another auto email.
I wanted to swap for cornelius fantasma , I got that auto email saying a swap couldn't be done, but in my account it shows i am getting the cornelius record. I sent a ticket just saying hey this is great news if true, and I just keep getting auto email every day saying cant process my request, swaps are closed, but it still shows cornelius, I even attached a screenshot with what I see, emailed again, another auto email.
I've been extremely quiet , even when my stooges (which is the only reason I even re-signed up with this place. after the flaming lips record was why I kept my account going, and once I saw what they had after queens of the stone age, I cancelled) record took forever to get here, because right now it's totally understandable, but people are paying good money for this service and with the economy getting worse each day, something like VMP for a lot of people may be the first to go, it's customer service that really could save some subscriptions from being canceled, and right now I am debating if I want to continue going. I am totally understanding if I end up stuck with the Stevie Nicks record, I chose swaps that I wasn't sure could happen, but once i saw cornelius in my account I stopped debating on swaps and just wanted a confirmation that what I am seeing is correct.
I feel like what I am asking is not that hard, and I have yet to send some angry email, or some passive aggressive email, as that doesn't seem helpful, especially with what is happening in the world, but this just seems like something I'd rather not deal with. I know a lot of people here still enjoy VMP, but this service just seems not for me. I don't have FOMO and I could care less about color variants (hell, I own an OG pressing from Japan and a black pressing of the Fantasma remaster, I just got their version at this point cause it was the only thing I could see myself wanting, and I am a Cornelius superfan to be fair), and if they can't answer a simple question , I am not sure why i still even bother, as it seems like the records I want on the secondary market really aren't for the most part, what people want from this place.
View attachment 45105