VMP Limited Tracks - Vinyl Me, Parton

So… I finally got a response from CS today…
Apologies for our delay in getting back to you, we wanted to let you know that we haven't forgotten about you. Every every member of our team is working around the clock to solve your issue, and will get to your question as quickly as we're able to.

As a reminder, we also kindly request that you only send one email, since sending a second email generally pushes you back in our ticket queue. This can create further delays – which neither of us want!

<3 VMP
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I’m glad to know all of VMP is working to figure out that my records were already delivered. I’d email them, but I don’t want to back them up…
 
Man, VMP’s CS feels like a word vomit generator:
Thanks for reaching out! I am sorry for the delay; we are experiencing a high volume of inquiries at the moment, and we appreciate your patience! Awesome! Don't hesitate to reach out should you need further assistance!
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This was in response to me letting them know I got my records (and came way faster than the original we’re all working to figure it out email)
 
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