Yeah, I think 'justified' is definitely the better word. I just can't help compare in my head other people's situations, and I am materialistic and self-centred for not helping as much as I can - but I just think to myself how fortunate I am. So as a result, when people complain or get annoyed about these things, I just kind of think narrow-mindedly think in my head "just be happy you're lucky compared to most people around the world". I mean, that same phrase is used as an excuse for taking advantage of people, i know that......but I don't know. I think it's just that I've seen so much and have heard so much that I think like this.
Yeah, 5 month delay is way too much, but I guess VMP are always happy for you to cancel your order. But yeah, their communication needs to be more direct instead of being like "hang on guys, we have issues with Weyes Blood but still will try and ship it to you ASAP". VMP's communication is the main reason as to why people get pissed off and complain.