In case I'm not the only one who ordered the Hudson HiFi inner and outer bundle in mid-December who was still hoping it might eventually arrive, I thought I'd share this. I ran out of inners yesterday so went to the Hudson HiFi website to see what was up. I was surprised to see my order status was still "confirmed" when the bundle is listed as "in stock, ready to ship." So I emailed to ask about it.
Here's the meat of the response I got:
Thank you for reaching out. I sincerely apologize for any confusion regarding your order.
Your order was unfortunately canceled a few days ago due to an inventory issue and incorrect pricing reflected at the time of purchase. A cancellation email was sent, and a full refund has been processed.
I understand this may be an inconvenience, and I apologize for the delay in communication.
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But that "days ago" part is BS. I actually received a cancellation email seconds before this reply was sent, telling me that this CS agent cancelled my order just then, and only because I asked.
So if you're still waiting on your order, I'd get in touch with them now to get your refund. I think it's pretty tacky that they wouldn't just honor the price (they've sold the bundle at even less than that in the past), but it's even worse that I'm pretty sure nothing would have ever been done about this if I hadn't followed up. I may still buy their inners through Amazon, but I'll never order directly from their site again.