Pre-Order Thread

December 31? They have no idea when it will be released.
Exactly. I wonder what the holdup is? I thought the Tuff Gong plant was all up and running and I’m assuming all the mastering is done and they’re ready to get pressed. COVID doesn’t help but these were up for pre-order last fall if I remember right.
 
JFC, just realized how many pre-orders I've got/had with Hello Merch after a bad experience with them. Opened a 2lp set to find two copies of LP1. They sent a snippy reply: "I'm sorry, but we do not do exchanges/returns with any media forms.. vinyl, CDs, tapes."

I like to support bands directly, but if they're using Hello Merch, I guess I use Amazon or Target going forward.
 
JFC, just realized how many pre-orders I've got/had with Hello Merch after a bad experience with them. Opened a 2lp set to find two copies of LP1. They sent a snippy reply: "I'm sorry, but we do not do exchanges/returns with any media forms.. vinyl, CDs, tapes."

I like to support bands directly, but if they're using Hello Merch, I guess I use Amazon or Target going forward.

This may sound snotty on my end but if that happened to me and I got that response I'd be seeing if I could initiate a chargeback. They didn't send what they said they would.
 
I got a copy of the Good Records To Go St Vincent record, “warm white marble” variant with a signed print, but the record has a crack/split that goes through the vinyl rendering track one of both sides unplayable. I reached out to Good Records To Go, none of that variant left, so they sent me a black vinyl to replace it. However, when I received it, the record was put into an old inner sleeve a Firefall record, not even a MoFi sleeve.

I also reached out to Loma Vista to see if they had any solutions. They go through Concord Music, and they’re saying that Good Records To Go is not their store. My question to them is how were they able to press 1000 copies if they aren’t one of their stores.

Am I being too picky?
 
JFC, just realized how many pre-orders I've got/had with Hello Merch after a bad experience with them. Opened a 2lp set to find two copies of LP1. They sent a snippy reply: "I'm sorry, but we do not do exchanges/returns with any media forms.. vinyl, CDs, tapes."

I like to support bands directly, but if they're using Hello Merch, I guess I use Amazon or Target going forward.
Contact the band directly and tell them how Hello Merch is treating their fans.
 
Contact the band directly and tell them how Hello Merch is treating their fans.
Agreed. I bought DJ Shadow's last release at my local and it had two of the same LPs. I brought it back and exchanged it for another - we opened it there and it was the same issue. My store owner refunded me and told me to just keep it as they couldn't get any money back from the distributor anyway. Resorted to twitter and was contacted directly by band management who were horrified that we'd received two copies like that. They ended up sending us the correct LPs, a cd copy, a t-shirt for my husband and some other merch like stickers etc. We were also told that we would be put on the list for the show of our choice next tour (then Covid hit :cry: )

It's definitely worth reaching out.
 
JFC, just realized how many pre-orders I've got/had with Hello Merch after a bad experience with them. Opened a 2lp set to find two copies of LP1. They sent a snippy reply: "I'm sorry, but we do not do exchanges/returns with any media forms.. vinyl, CDs, tapes."

I like to support bands directly, but if they're using Hello Merch, I guess I use Amazon or Target going forward.
When a biz sells a new product to a consumer, they have legal obligations that are not replaced by their stated return policies.

Regardless, I would not characterize this as a return or an exchange. They didn't send you what they offered for sale and you paid for. If your credit card company won't do a chargeback, I would argue they've breached a contract and violated merchant-to-consumer warranties under the Uniform Commercial Code. In other words, a potentially easy case in small claims court. (that's not legal advice, just my personal $.02)

I'm not saying you should do that over a record, and I agree with the other ideas to first contact the band, but their response is both offensive and preposterous. Most importantly, it's absurd that you (or me) would even need to be talking in these terms, but that's the position they've put you in.
 
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New black midi album announced, Cavalcade.



There is a pic disc that appears to be sold out UK but not US. Also a limited Rough Trade Variant with a flexi disc of a cover song that will be picked by vote, yet to be chosen.

Eclectic mix of choices for the cover:
Public Image Ltd – Death Disco
Devo - Uncontrollable Urge
Chicago - 25 of 6 to 4
Dennis Wilson - Pacific Ocean Blue
JME – Man Don’t Care
Captain Beefheart - Moonlight On Vermont
Guns & Roses - Welcome To The Jungle
Elton John - Philadelphia freedom
Todd Rundgren - Zen Archer
Ozzy Osborne - Crazy Train
Happy Mondays - “Step On”


For anyone interested: They just changed this to read 21st Century Schizoid Man will be the flexi included with the new black midi album ordered with that link. Can't remember how I got to that poll, but I guess I was wrong or something changed.
 
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Emmylou is an all time favorite song of mine...love the colors but don't think I can justify that price to double dip on it.
 
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Purchased!
Can’t believe I haven’t purchased a copy of this album yet
 
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