Pre-Order Thread

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Aesop Rock

Labor Days (Copper Nugget Vinyl)​

2lp 20th Anniv Edition​

 
Erroll Garner LIBERATION IN SWING: CENTENNIAL COLLECTION (deluxe limited edition)
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I'm not familiar with this artist but I'm really liking the two songs available for a listen on bandcamp.
 
Word of warning for Canadians who order from Amazon.ca.

I have to return my copy of Pure Phase (one track riddled with non-fill, a real mess). I don't do a lot of returns with Amazon but was wanting a replacment (which I have done before no problem). When I got the the replace portion, I was given the option to replace the title with "an item from my viewing history". I could not request a replacement of the specific record.

I tried it with a few different variations over a couple of days to see if I could get it replaced with another copy of Pure Phase but no luck. My only option was to either return for refund or replace with a different item, which was filled with items I have bought in the past (including cat toys/treats and charging cables). I checked and Pure Phase is listed as in stock and shipping right away so it was not like it was out of stock.

Very disappointing. Not sure if it was just the specific item or a policy shift,, but something to watch
 
Word of warning for Canadians who order from Amazon.ca.

I have to return my copy of Pure Phase (one track riddled with non-fill, a real mess). I don't do a lot of returns with Amazon but was wanting a replacment (which I have done before no problem). When I got the the replace portion, I was given the option to replace the title with "an item from my viewing history". I could not request a replacement of the specific record.

I tried it with a few different variations over a couple of days to see if I could get it replaced with another copy of Pure Phase but no luck. My only option was to either return for refund or replace with a different item, which was filled with items I have bought in the past (including cat toys/treats and charging cables). I checked and Pure Phase is listed as in stock and shipping right away so it was not like it was out of stock.

Very disappointing. Not sure if it was just the specific item or a policy shift,, but something to watch
To be honest, I wouldn't be surprised if this is a policy shift. Amazon returns have been causing record prices to go up in the past few years since they charge back the labels and have the purchasing power to do so. There has also been the issue lately that's becoming more widespread of people "returning" albums but swapping what record is inside or even swap the entire record for an older beat up version of the record. I figure it's only a matter of time before Amazon changes their vinyl return policies. I've even seen people return albums just because they preordered and ended up not liking it after spinning it haha.
 
To be honest, I wouldn't be surprised if this is a policy shift. Amazon returns have been causing record prices to go up in the past few years since they charge back the labels and have the purchasing power to do so. There has also been the issue lately that's becoming more widespread of people "returning" albums but swapping what record is inside or even swap the entire record for an older beat up version of the record. I figure it's only a matter of time before Amazon changes their vinyl return policies. I've even seen people return albums just because they preordered and ended up not liking it after spinning it haha.
Strange thing is I can see them limiting return for refunds to being store credit. But only allowing return for different product or refund won't stop the issues you mentioned.
 
Strange thing is I can see them limiting return for refunds to being store credit. But only allowing return for different product or refund won't stop the issues you mentioned.
Oh yea--definitely weird hah. Their goal is probably to make it more annoying to do a return. In the past with some big box stores, most places would just tell me to keep the damaged product and not bother returning it but I noticed that has changed a lot lately.
 
Oh yea--definitely weird hah. Their goal is probably to make it more annoying to do a return. In the past with some big box stores, most places would just tell me to keep the damaged product and not bother returning it but I noticed that has changed a lot lately.
Amazon used to do that as well, cost more to process the return so would often say keep it.
 
Amazon's own shipping is at least as responsible as the returns, since it's often the root cause of the return in the first place.
The only time I get a record in a padded mailer is when it is shipped from the US. I always get them in a box or mailer. Though often the box is just the record and a few air baggies. I am lucky in that I live very close to their main Ontario station, so the item is in a box often less than 24hrs.
 
Amazon's own shipping is at least as responsible as the returns, since it's often the root cause of the return in the first place.
Yea--I've seen some horror stories but have mostly been lucky with them. I have had one instance of bad shipping from Amazon and it was a warehouse purchase. I got a Courtney Barnett record and they literally slapped a shipping label on the shrink wrap of the record and put it in the mail hah. Otherwise, I usually get the record mailer inside of a bigger box.
 
There has also been the issue lately that's becoming more widespread of people "returning" albums but swapping what record is inside or even swap the entire record for an older beat up version of the record. I figure it's only a matter of time before Amazon changes their vinyl return policies.
This happened to me a couple weeks back. I ordered a copy of the Gin Blossoms' Congratulations I'm Sorry and the box arrived with a second sealed mailer that had "Congratulations I'm Sorry" on an address label on it (which I found strange from Amazon). Opened it up and it was a not great looking copy of Marvin Gaye's In Our Lifetime. Chatted with Amazon and they wanted me to drop it off at a UPS store before they would mail a replacement; I told them that was inconvenient and they wouldn't schedule pick up so we fought for a bit and they just sent a replacement. I then had to do a second customer service chat because they charged me for the replacement as well.
 
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