I didn't know where to put this, but I have to say I'm really beside myself with the response I got from this "company", maybe it's just me, please tell me what your impression is.
The Problem: Was gifted an album from Amazon, it had a skip on side B. I returned it for replacement 3 TIMES, and each one has the same exact skip in the same exact place.
What I did: I reached out to the label, because I would have just purchased it direct if it hadn't been gifted, explained the above to them and asked if it was a known problem.........."before I bight the bullet on the gifted one and just buy one direct from your shop"
The response:
Hi Anthony,
Thanks for your email! I would suggest wet cleaning your record and adjusting the weight on your tonearm. Oftentimes there is a bit of debris lodged in the groove, or the needle is simply not hitting the grooves of the record deep enough.
I hope this helps! Please let me know!
Since it's the weekend, I'm going to let my response simmer a bit, but am I wrong in wondering why they didn't actually answer the "known issue" question when I specifically said this exists on 4 copies of this album?
Well...did you wet clean the record?I didn't know where to put this, but I have to say I'm really beside myself with the response I got from this "company", maybe it's just me, please tell me what your impression is.
The Problem: Was gifted an album from Amazon, it had a skip on side B. I returned it for replacement 3 TIMES, and each one has the same exact skip in the same exact place.
What I did: I reached out to the label, because I would have just purchased it direct if it hadn't been gifted, explained the above to them and asked if it was a known problem.........."before I bight the bullet on the gifted one and just buy one direct from your shop"
The response:
Hi Anthony,
Thanks for your email! I would suggest wet cleaning your record and adjusting the weight on your tonearm. Oftentimes there is a bit of debris lodged in the groove, or the needle is simply not hitting the grooves of the record deep enough.
I hope this helps! Please let me know!
Since it's the weekend, I'm going to let my response simmer a bit, but am I wrong in wondering why they didn't actually answer the "known issue" question when I specifically said this exists on 4 copies of this album?
there is no ground wire to use on a uturn, though i dont think my cables have any grounding on them (i will upgrade to blue jeans or audioquest evergreens in the future), and im just using a fairly cheap belkin power strip from years and years ago. so no i think its not grounded.sounds like classic 60hz ground loop hum behavior.
Is your u-turn grounded to the phono stage or amplifier?
I’ve never seen a TT that did not have a little lug on the chassis to connect a wire from the chassis to the amp chassis. Every phono input i have ever seen has the same lug. You may need to source a wire but I have a hard time believing there is no connection for it. It seems if this were the case it would be a substantial manufacturing oversight.there is no ground wire to use on a uturn, though i dont think my cables have any grounding on them (i will upgrade to blue jeans or audioquest evergreens in the future), and im just using a fairly cheap belkin power strip from years and years ago. so no i think its not grounded.
I’ve never seen a TT that did not have a little lug on the chassis to connect a wire from the chassis to the amp chassis. Every phono input i have ever seen has the same lug. You may need to source a wire but I have a hard time believing there is no connection for it. It seems if this were the case it would be a substantial manufacturing oversight.
My uturn had a hum until I switched to Bluejeans cables. Totally gone after that, haven't had an issue since unless I turn my volume up really really loud with nothing playing. The only difference for me is that the hum went away when I would touch the tone arm, which uturn said was a sign the internal grounding was working.not a big issue but i notice that my grado has a notable hum when nothing is playing on my uturn and then i touch it to figure out the issue it starts buzzing even harder... it i tough the top of my tonearm (next to where the screws of the cartridge are) the hum is at its most intense, the only other place is where the tonearm cables are but that makes sense as touching those delicate cables would be an issue and im nervous i might break them
I’ve never seen a TT that did not have a little lug on the chassis to connect a wire from the chassis to the amp chassis. Every phono input i have ever seen has the same lug. You may need to source a wire but I have a hard time believing there is no connection for it. It seems if this were the case it would be a substantial manufacturing oversight.
I’m not sure if this is a technical issue but I didn’t want to start it’s own thread, but I bought a Pioneer CT-F9191 tape deck last year and whenever I got to use it, I feel like I really have to turn the volume up on both my receiver and the deck in order to get a decent sound. Like both knobs are turned up to the halfway point. I tried hooking the deck up to both tape outputs and the auxiliary with the same results. Could those outputs be faulty on the receiver? Or is that how it’s going to work with that particular deck? Or could it be something wrong with the deck?
I need help!
I had a bit of shock today...my platter was dragging and making some weird noises. I lifted the platter and i see the motor looks to be turning fine, could it be a sign that the belt needs to be changed?
I have a belt driven Dual 505. If it doesn't make sense I can post a video.
edit: took the belt off and there's no noise. The belt seems elastic enough and has tension but I would be relieved if it means I just need a new belt.
Sounds to be like the bearing needs lubrication. Check this thread.
Dual CS505 And Other Vintage Decks - Platter Bearing Oil- Vinyl Engine
www.vinylengine.com
I'll give that a go, but I'm really thinking it's the belt.
I observed when I switch from 45 to 33 the belt seems to get "caught"and not falling into the right spot it needs to on that shaft. At 45 it spins with no noise but I've just verified that it still sounds slower than it should. I guess that would signify a loose belt because when you switch speeds you're increasing the tension and if that's still slow it must mean the belt has become loose.
I can get a replacement belt pretty easily from dualfred - admittedly I haven't changed it in the 3 years I've had this table so I'm pretty sure that was due.
This happened to my Thorens. Get a new belt! Especially if you’ve had it for 3 years with no replacement.I'll give that a go, but I'm really thinking it's the belt.
I observed when I switch from 45 to 33 the belt seems to get "caught"and not falling into the right spot it needs to on that shaft. At 45 it spins with no noise but I've just verified that it still sounds slower than it should. I guess that would signify a loose belt because when you switch speeds you're increasing the tension and if that's still slow it must mean the belt has become loose.
I can get a replacement belt pretty easily from dualfred - admittedly I haven't changed it in the 3 years I've had this table so I'm pretty sure that was due.
Turn the volume up on the deck all the way.
Sounds like you need a belt regardless. it’s a good starting point.