Oh man, speaking of, I dropped $175 on that copy of The Predator at Kops and when I asked to check the disc, the woman just stared at me blankly like "why would he ask that?", and then another blank stare when I asked if I get it home and aren't satisfied with the quality, what are my options. They've totally hired a band of space cadets, I won't even get into the weird shit when I ordered The Smile's latest as a "preorder" (it involved a ten minute conversation from them to their Oshawa store).
Btw, the answer is they'll give you a gift card. Good to know though that SB has at least a written policy.