Vinyl Me Please (store, exclusives, swaps, etc)

Biscuit said:
To your point, would love to know the inside scoop- is this a VMP system issue driving weird outcomes or is it the shipping vendor that sends 15 copies of Aretha to one person or an empty box to another?
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At one point they detailed the way they sent the shipping manifests to SC and I am fairly confident (like 94%) sure it is purely a VMP thing. It sounded like they make it nigh impossible for a logistics company to do their job.
 
Nee Lewman said:
This was before Shopify, but yeah…
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Well they still use a manual input spreadsheet for inventory lol. They thought Nina Simone was sold out then realized their spreadsheet had 500 less total copies than they got pressed so it went back into the shop at one point. They also “found” 300-500 copies of three of the four spiritual jazz records recently.
 
MikeH said:
Well they still use a manual input spreadsheet for inventory lol. They thought Nina Simone was sold out then realized their spreadsheet had 500 less total copies than they got pressed so it went back into the shop at one point. They also “found” 300-500 copies of three of the four spiritual jazz records recently.
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If VMP's inventory is stored at the distributor, is Saddle Creek responsible for reconciling inventory since VMP's staff works remote or in Denver? How do the right and left hands communicate to update inventory for accounting, CS and marketing purposes?
 
Biscuit said:
If VMP's inventory is stored at the distributor, is Saddle Creek responsible for reconciling inventory since VMP's staff works remote or in Denver? How do the right and left hands communicate to update inventory for accounting, CS and marketing purposes?
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They know how many were pressed (usually) and how many were ordered. Outside of that, no clue how it’s all reconciled.

VMP has always been bad at every level of communication. That’s why you get marketing emails for sold out titles. Or you don’t get an email when there’s a fuck up. People get told there are no replacements for items that are in stock all the time. The departments hardly seem to speak to each other.
 
MikeH said:
They know how many were pressed (usually) and how many were ordered. Outside of that, no clue how it’s all reconciled.

VMP has always been bad at every level of communication. That’s why you get marketing emails for sold out titles. Or you don’t get an email when there’s a fuck up. People get told there are no replacements for items that are in stock all the time. The departments hardly seem to speak to each other.
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Which is funny because they have never had a large staff.
 
Nee Lewman said:
At one point they detailed the way they sent the shipping manifests to SC and I am fairly confident (like 94%) sure it is purely a VMP thing. It sounded like they make it nigh impossible for a logistics company to do their job.
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To be fair, I once received from a French shop (a big one, à la Amazon) 10 times the record I ordered. Thing is that the same barcode was on the sleeve and in the box with 10 records in it. Guy was new, scanner the code, it matched so he shipped the entire box. Lot of my friend had this record for Christmas. Guy probably worked for VMP before, in the Mobb Deep times, ya know...
 
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