Vinyl Me Please (store, exclusives, swaps, etc)

[folsom_lives]

All this talk about effed up cities on peoples' orders and Storf not even bothering to remotely look up bands' home towns reminds me of that part from Forrest Gump;

There was Dallas from Phoenix. Cleveland - he was from Detroit, and Tex well I don't remember where Tex come from.

 

[btf1980]

I actually got a response from CS! They issued a refund for a pre-order I cancelled. Now, 3 PayPal cases left and I’ll be done!

 

[scotthilk]

Auto response #43435

Hi Scott,

Here again in your inbox to tell you we have not forgotten about you. We apologize again for this continued delay. We know how frustrating delays are, especially around this time of year. Each and every member of our team is working around the clock to solve your issue, and will get to your question as quickly as we're able to.

As a reminder, we also kindly request that you only send one email, since sending a second email can create further delays – which neither of us want!

<3 VMP

 

[gafacaode]

Auto response #43435

Hi Scott,

Here again in your inbox to tell you we have not forgotten about you. We apologize again for this continued delay. We know how frustrating delays are, especially around this time of year. Each and every member of our team is working around the clock to solve your issue, and will get to your question as quickly as we're able to.

As a reminder, we also kindly request that you only send one email, since sending a second email can create further delays – which neither of us want!

<3 VMP

Same

 

[BazookaTooth]

What kind of music do you like BazookaTooth? Are you into neo-soul? Do you like artists like Amy Winehouse, D’Angelo and Erykah Badu?

first time i hear that term to be honest. so i dont know
and yeah theres stuff by all three that i like.

 

[scotthilk]

Same

Honestly this is getting absurd. If this was any other company I'd have requested a refund ages ago. Not sure why I am giving them any benefit, other than I am holding out hope to get what I ordered. Fortunately, already cancelled. Frustrating!

 

[btf1980]

Just got a shipping notification for the Herbie Hancock Classics. Hilarious that I’ll receive Herbie before B.B. King and Aretha. Oh well, Herbie is the last thing I’ll be getting since I’ve cancelled my membership.

 

[dbarila]

Has anyone actually had anything they ordered with the Black Friday discount code ship? All my orders shipped except Beck which I ordered with the code.

 

[Btsvinylfarm]

Another day, another fuck up from VMP

 

[dbarila]

Another day, another fuck up from VMP

Did they also get Flaming Lips? That used to happen back in the day too. People would get their swap and the AOTM.

 

[Dark Star Boogie]

Did they also get Flaming Lips? That used to happen back in the day too. People would get their swap and the AOTM.

Nope.

 

[displayname]

Another day, another fuck up from VMP

Man, the ROTM was the one thing I thought they had a solid process down for. But never mind, lol.

 

[Count_Vader]

Got two copies of Aretha and BB. Anyone want to trade for the Idler Wheel?

 

[Btsvinylfarm]

VMP also still having geography issues:

 

[Stringthing75]

Has anyone actually had anything they ordered with the Black Friday discount code ship? All my orders shipped except Beck which I ordered with the code.

No

 

[NewsFedora]

I got Mobb Deep and Beck today. Who knows how many trips across the country that Mobb Deep took. It was a Christmas present for the wife that has now become a Valentine's Day gift. I just stuck it on my record shelf because she'll never notice it there.

I also got a shipping notice for Herbie... but no movement on the Townes exclusive I bought. Whatever, that's probably the least concerning issue at hand.

So I'm now down to two unfulfilled November orders -- both restocks, neither refunded. And the one record they did refund went to a now-defunct credit card and surprise! They haven't responded to my email about it.

Still a mess. A slightly more manageable mess, but still a mess all the same.

 

[Satchmo2go]

...um...yeah...and who was it that was saying they should hit the pause button on the Jan. ROTM, and EVERYTHING else, until this got fixed? I just sent CS (help button style) another email. I said I would send them an email every day, until they started treating me like an adult. At this point, I don't give AF about the two records I don't have (Al Green - Let's stay' and Pinata). Just refund the money and let's move on. And please, anyone coming on here, to tell us complainers to STFU, can piss off. We are now on week what...3-4 (maybe 5) of this cluster fuck?

 

[Teeeee]

We are now on year what...3-4 (maybe 5) of this cluster fuck?

FTFY

 

[punchy]

Has anyone actually had anything they ordered with the Black Friday discount code ship? All my orders shipped except Beck which I ordered with the code.

Mine shipped last week. I haven't received it yet, but a 5lb package seems to be on its way.

 

[Btsvinylfarm]

...um...yeah...and who was it that was saying they should hit the pause button on the Jan. ROTM, and EVERYTHING else, until this got fixed?

That was me. The poll was pretty evenly split. The folks on reddit HATED it. I think they're coming around now, too.