Vinyl Me Please (store, exclusives, swaps, etc)

chemman14 said:
IDK, I am still not being charged sales tax in CA. Not complaining, hope they don't fix that.
Click to expand...

As a non-Yankee, yall have very confusing tax laws. I know some States charge tax depending on where the item is shipped from while others do it depending on where it's being shipped to. The platform basically has all this set as default but you can make exceptions for goods, as well as stuff like county taxes and shit.. so that may be why you're not being charged?
 
Clint Howard said:
I posted this over on the Reddits but it's worth repeating here - as someone who may or may not work on the platform VMP uses, this is not on them at all. They're on a tier of that platform that basically gives them the ability to do anything. I firmly believe this migration was entirely due to tax issues that they hadn't addressed yet and are built into this platform. Everything is indicating this is why they made the move so fast but there's still no reason for this colossal drop in service / fulfillment.
Click to expand...
I gotta agree with you, I was wondering if this might have been the reason, but again, as you mentioned, they did a piss poor job if it was the case. This whole thing is on VMP, don't kid yourselves, they have control of all the member facing decisions and actions, all the 3rd party companies are just tools..........which they manage.

All these "Tools" only do what they're told, they don't make decisions, they just carry out instructions.
 
My VMP update (for my records, and for complaining sake)

Awaiting: TLC "Fan Mail" replacement OR refund
Awaiting: Handsome Boy Modeling School album OR refund


I see that some people have received refunds, their albums, etc. Is anyone in the same boat as me and and received NO REAL HUMAN CORRESPONDENCE FOR OVER A MONTH?
 
Last edited:
scotthilk said:
My VMP update (for my records, and for complaining sake)

Awaiting: TLC "Fan Mail" replacement OR refund
Awaiting: Handsome Boy Modeling School album OR refund


I see that some people have received refunds, their albums, etc. Is anyone in the same boat as me and and received NO REAL HUMAN CORRESPONDENCE FOR OVER A MONTH?
Click to expand...

Yup, I’ve got an answer early December sending me a replacement order, that still appears unfulfilled.

Got twomass emails but got out of several mass emailing, filed 4 separate PayPal claims that got settled in my favor due to a lack of response from VMP, and just received a shipping confirmation for my swapped Classics today.

This shit is unbelievable.
 
scotthilk said:
My VMP update (for my records, and for complaining sake)

Awaiting: TLC "Fan Mail" replacement OR refund
Awaiting: Handsome Boy Modeling School album OR refund


I see that some people have received refunds, their albums, etc. Is anyone in the same boat as me and and received NO REAL HUMAN CORRESPONDENCE FOR OVER A MONTH?
Click to expand...
No human aka adult communication in over a month. I did get a refund
 
The only human correspondence I got was after I ranted on their Instagram post, got a DM from their social media coordinator, and then got a reply almost right away from Pauly.

That was mid-December. Nothing since, nothing on my issue with BB King.
 
Btsvinylfarm said:
The only human correspondence I got was after I ranted on their Instagram post, got a DM from their social media coordinator, and then got a reply almost right away from Pauly.

That was mid-December. Nothing since, nothing on my issue with BB King.
Click to expand...
Yeah I took to Twitter today. Piled on with some folks. They ain’t responding.

I wasn’t unkind but when I get an auto response back being fussed at about how they are still working on issues and not to respond back said email, I get a little annoyed.
Also I didn’t respond back multiple times. And I thought late December that had worked through their issues or most of them.
Seems like they still have a large amount. But hey the VMP way is to impress and throw a number at things
 
ChristoBee said:
Yup, I’ve got an answer early December sending me a replacement order, that still appears unfulfilled.

Got twomass emails but got out of several mass emailing, filed 4 separate PayPal claims that got settled in my favor due to a lack of response from VMP, and just received a shipping confirmation for my swapped Classics today.

This shit is unbelievable.
Click to expand...
So, I was supposed to get a refund for something from them but haven't gotten it after 2 weeks. They said it would come in 72 hours but nothing. How do I file a claim on paypal. When I select refund it says if I haven't returned said item that I need to contact VMP.
 
AudioAce said:
So, I was supposed to get a refund for something from them but haven't gotten it after 2 weeks. They said it would come in 72 hours but nothing. How do I file a claim on paypal. When I select refund it says if I haven't returned said item that I need to contact VMP.
Click to expand...
72 hours was up for me before the nye and yet here we are in the new year with two pending refunds.
 
chemman14 said:
IDK, I am still not being charged sales tax in CA. Not complaining, hope they don't fix that.
Click to expand...

What's funny is that for a purchase I made in early November (before the migration) I got hit with sales tax for the first time but it didn't let me know about it until the Tina screen, after the payment was sent. I hit up CS and they gave me credits to make up for the surprise tax.

After switching to the new system, I haven't been charged with sales tax once.
 
AudioAce said:
So, I was supposed to get a refund for something from them but haven't gotten it after 2 weeks. They said it would come in 72 hours but nothing. How do I file a claim on paypal. When I select refund it says if I haven't returned said item that I need to contact VMP.
Click to expand...

If you did pay via PayPal you have to open a dispute from the payment recap, clicking on the actual payment. It’s not a transparent process tbh.
 
You must log in or register to reply here.
Back
Top