Selaws
Well-Known Member
Update on this. I peeled the top label which has the wrong address (which was a Royal Mail label produced once the package arrived in the UK) and the VMP label underneath has the correct address. For some unknown reason it looks like Royal Mail seems to be ignoring the correct address on the label and substituting it (with my name) for a different address.I have a weird situation popped up.
Last month's VMP package was delivered to the wrong address, about 20 mins away to a place that was similar to my address but not the same postcode. I messaged VMP to see if they could locate it (I didn't know where it was at the time) and instead they just resent it. That resent package now turned up and my postman recognised my name, despite the printed label being a different address again!
I've check my account and the address is correct (I've had no need to change) and dont really know why the wrong address was printed. Im an international subscriber and the label is DHL, but why would they print a random address?
Properly weird and I have no idea how to rectify this.