Discogs - Help, Tricks, Secrets And Tips

Any advice....$50 order. Sent to address provided on Discogs. Pretty sure I wrote it correctly. I'm pretty good about checking over things again (but I do leave it open to me possibly writing address wrong, although doubtful).

On 01 March it went out for delivery and then an alert was posted on tracking saying "Alert: Forward Processed" and a latest update of: "The forward on your item was processed at 10:06 am on March 1, 2023 in SAVANNAH, GA 31401. The item is on its way to the destination."

I messaged the person just to check in and be proactive and asked if they had set up forwarding because that alert was odd since I sent it to their provided address.

They finally hit me back up and said they weren't sure what was going on and hadn't set anything up. I did look up the address and it looks like it is a house that was converted into five apartments. The provided address didn't have any unit number, so maybe some former tenant set up forwarding and it messed with things? I don't know.

They said it looks like the new delivery date is 15 March (I'm not sure where they are seeing that on the tracking) and so they think it is getting rerouted back to me.

So far it is just a conversation. They haven't asked for anything. In fact, they said they might buy some other stuff from me if it gets sent back to me so that is pretty cool. Although I am honestly not optimistic that it is coming back my way. If it gets lost and I sent it to their provided address, any suggestions for best course-of-action?

FWIW, they already left me positive feedback.

This is the tracking if any of y'all are sleuths and see stuff I don't.....

Background on my selling: I am not a business. Mostly just get rid of stuff I don't listen to anymore and try to keep my collection size manageable (okay, it is NOT manageable but still...). Overall the years I've probably sold a few hundred records on ebay (don't really use anymore) and Discogs. I have 100% feedback on both. That is important to me and what it represents....that I am treating people well; as I wish I was always treated as a buyer/collector. I wouldn't wipe my butt with $50 but it is nowhere near a make or break amount for me. For context, I had a guy get a heavily damaged package with a$75-ish record last year. He sent photos and it was obvious USPS got crazy with it and he wasn't trying to pull anything. I gave him a full refund, told him to keep the record and said that, damaged jacket aside, I hope it played well. I'd rather do stuff like that than go back and forth on what percentage refund would be reasonable.

But with this....I don't know. If the buyer comes looking for a refund, I also feel like I lived up to my terms and would feel weird just rolling over for this.
 
The Baby's New Diaper said:
Any advice....$50 order. Sent to address provided on Discogs. Pretty sure I wrote it correctly. I'm pretty good about checking over things again (but I do leave it open to me possibly writing address wrong, although doubtful).

On 01 March it went out for delivery and then an alert was posted on tracking saying "Alert: Forward Processed" and a latest update of: "The forward on your item was processed at 10:06 am on March 1, 2023 in SAVANNAH, GA 31401. The item is on its way to the destination."

I messaged the person just to check in and be proactive and asked if they had set up forwarding because that alert was odd since I sent it to their provided address.

They finally hit me back up and said they weren't sure what was going on and hadn't set anything up. I did look up the address and it looks like it is a house that was converted into five apartments. The provided address didn't have any unit number, so maybe some former tenant set up forwarding and it messed with things? I don't know.

They said it looks like the new delivery date is 15 March (I'm not sure where they are seeing that on the tracking) and so they think it is getting rerouted back to me.

So far it is just a conversation. They haven't asked for anything. In fact, they said they might buy some other stuff from me if it gets sent back to me so that is pretty cool. Although I am honestly not optimistic that it is coming back my way. If it gets lost and I sent it to their provided address, any suggestions for best course-of-action?

FWIW, they already left me positive feedback.

This is the tracking if any of y'all are sleuths and see stuff I don't.....

Background on my selling: I am not a business. Mostly just get rid of stuff I don't listen to anymore and try to keep my collection size manageable (okay, it is NOT manageable but still...). Overall the years I've probably sold a few hundred records on ebay (don't really use anymore) and Discogs. I have 100% feedback on both. That is important to me and what it represents....that I am treating people well; as I wish I was always treated as a buyer/collector. I wouldn't wipe my butt with $50 but it is nowhere near a make or break amount for me. For context, I had a guy get a heavily damaged package with a$75-ish record last year. He sent photos and it was obvious USPS got crazy with it and he wasn't trying to pull anything. I gave him a full refund, told him to keep the record and said that, damaged jacket aside, I hope it played well. I'd rather do stuff like that than go back and forth on what percentage refund would be reasonable.

But with this....I don't know. If the buyer comes looking for a refund, I also feel like I lived up to my terms and would feel weird just rolling over for this.
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I get what you're saying, but until the item is delivered to the buyer, whatever happens falls on the seller. This really isn't different than your example where USPS mangled the package. Here, either USPS has screwed up, or someone else entered a forwarding order. Unless you have reason to believe the buyer is doing something shady, I feel like the better course of action would be a refund.

It sucks, but, like you, I have 100 ratings on cogs and ebay, and I wouldn't want to lose that over $50. I'm guessing it was sent with media mail, so no insurance?
 
dansomeone said:
I get what you're saying, but until the item is delivered to the buyer, whatever happens falls on the seller. This really isn't different than your example where USPS mangled the package. Here, either USPS has screwed up, or someone else entered a forwarding order. Unless you have reason to believe the buyer is doing something shady, I feel like the better course of action would be a refund.

It sucks, but, like you, I have 100 ratings on cogs and ebay, and I wouldn't want to lose that over $50. I'm guessing it was sent with media mail, so no insurance?
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Yea, I don't think they're doing anything shady. Nope no insurance. I add insurance to all orders over $100, at my own cost, but this didn't meet my threshhold.

I kind of figured as much for a refund, but right now the person is being super patient and I kind of needed a vent too, lol. I think it will work out okay...we've actually become kind of friendly talking about music and discussing about it off site (via email) so there is some goodwill there.
 
The Baby's New Diaper said:
Yea, I don't think they're doing anything shady. Nope no insurance. I add insurance to all orders over $100, at my own cost, but this didn't meet my threshhold.

I kind of figured as much for a refund, but right now the person is being super patient and I kind of needed a vent too, lol. I think it will work out okay...we've actually become kind of friendly talking about music and discussing about it off site (via email) so there is some goodwill there.
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That's cool, maybe they'll be amenable to sharing some of the loss under these unusual circumstances, good luck
 
Selaws said:
Urgh, having just claimed back on an order I made from what turns out to be a scammer, I now have complete silence from the second that I made with a different seller.

8 days ago I purchased a couple of records from them and haven't heard anything since. Usually, I wouldn't worry that much with such a short space of time, but they haven't updated the status or responded to my messages. They have a decent rating of 96.4% so im really hoping this has just slipped through the net....
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So this is infuriating. I placed the order and paid 8 days ago. I messaged the seller again earlier just to say that I was concerned that there hasn't been any communication from them since then and that the next step would have to be for me to get Discogs involved.

Fast forward to this evening and I get a full refund from them and an explanation that they have since accepted a different offer on a bunch of their records, including the 2 that I ordered, and that they could no longer fulfil my order.

I know I won't be getting the records now but surely this isn't a cool move at all? At the point of sale surely they are now my records. Very annoyed as they arent records that appear for sale in the UK so I wont be getting them any time soon.
 
Selaws said:
So this is infuriating. I placed the order and paid 8 days ago. I messaged the seller again earlier just to say that I was concerned that there hasn't been any communication from them since then and that the next step would have to be for me to get Discogs involved.

Fast forward to this evening and I get a full refund from them and an explanation that they have since accepted a different offer on a bunch of their records, including the 2 that I ordered, and that they could no longer fulfil my order.

I know I won't be getting the records now but surely this isn't a cool move at all? At the point of sale surely they are now my records. Very annoyed as they arent records that appear for sale in the UK so I wont be getting them any time soon.
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I’d go negative feedback. If they retaliate you can get it removed by discogs
 
FWIW, since I’m getting rid of my entire collection, I’ve been selling a LOT on Discogs the last few months. A word of advice….use Pirate Ship for your shipping needs. It‘s free, you can automatically import your sale from Discogs so it populates the address. If you want to add insurance, they use ShipSurance, which is CHEAP, I think it cost me 75 cents to insure a $30 record, and if anything happens, you get reimbursed really fast with very little hassle. Lastly, they give prices for every possible shipping option, and they’re the same (or cheaper) than going through USPS or Discogs.

and the best part, they use pirate lingo whenever they email you.

www.pirateship.com

Free UPS and USPS shipping software | Pirate Ship

Use our free UPS and USPS-certified shipping software to get pre-negotiated discounts for the cheapest shipping rates, which can save you up to 89%.
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Selaws said:
So this is infuriating. I placed the order and paid 8 days ago. I messaged the seller again earlier just to say that I was concerned that there hasn't been any communication from them since then and that the next step would have to be for me to get Discogs involved.

Fast forward to this evening and I get a full refund from them and an explanation that they have since accepted a different offer on a bunch of their records, including the 2 that I ordered, and that they could no longer fulfil my order.

I know I won't be getting the records now but surely this isn't a cool move at all? At the point of sale surely they are now my records. Very annoyed as they arent records that appear for sale in the UK so I wont be getting them any time soon.
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Yeah I’d definitely be leaving negative feedback. Those were yours.
 
I won't sell anything for like a month and then suddenly, two random orders will come in within a day of each other. More often than not they are also in the same state. This time both were in the same damn Burrough of New York. I had a spate of Vermont, California, and Chicago too.

I'm also almost guaranteed that as soon as a put my lacking materials back in the crawlspace someone places another order.
 
dbarila said:
Soo... What's the deal with this new RSD tag?
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who knows...I'm not a fan, but I added the tag to all my releases - pretty much so all the messages will stop.

While I don't think it is a necessary tag, I don't find it all that big of a deal.

My only issue with it is where it is placed in the format line - it should be at the end with the Limited/Special Edition tags - not before "Single" or "Compilation"

And I get all the "it's not a format" comments, but the format line is made up a "format", which is the audio carrier, and then various descriptions of that format. "Limited Edition" isn't a format either.


That being said - if we have to have a way to separate out RSD releases, I'd rather see them as a series, or Exclusive Retailer than having the tag.

A series could be made for each year - RSD12 releases could be their own series....and so on.

This still wouldn't be well liked, but I think I've seen more people in the forum wanting this than the tag.
 
LeeVing said:
who knows...I'm not a fan, but I added the tag to all my releases - pretty much so all the messages will stop.

While I don't think it is a necessary tag, I don't find it all that big of a deal.

My only issue with it is where it is placed in the format line - it should be at the end with the Limited/Special Edition tags - not before "Single" or "Compilation"

And I get all the "it's not a format" comments, but the format line is made up a "format", which is the audio carrier, and then various descriptions of that format. "Limited Edition" isn't a format either.


That being said - if we have to have a way to separate out RSD releases, I'd rather see them as a series, or Exclusive Retailer than having the tag.

A series could be made for each year - RSD12 releases could be their own series....and so on.

This still wouldn't be well liked, but I think I've seen more people in the forum wanting this than the tag.
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So it's an actual box to check now under format? Not FTF?
 
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