U-Turn Turntables - Discussion, questions and advice.

HayesWeighsIn said:
For sure. If you’re loving what you’re hearing! Plus that means getting another Grado and mounting that. Btw - assuming you’re loving it on the Theory? I’m not much of an Ort 2M person either.
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The Grado Black sounds fantastic, just pursuing a Soundsmith cart while I can afford it, since the long game is a great play and they sound absolutely incredible.
 
@kvetcha - haven't updated my experience with the Soundsmith cart yet for two reasons:

1. the cart itself was on backorder and only recently arrived
2. came across an opportunity I couldn't overlook to acquire a VPI Classic 3, and now intend to install the Soundsmith on that table once it arrives.

Users will want to take note that I will be listing my like-new U-Turn Walnut Theory with Grado Gold3 and other extras in fairly short order. Table has 4 months use and was maintained impeccably, and the Grado has less than 40 total hours. Pictures and post to follow this upcoming week.
 
spydrwebb44 said:
@kvetcha - haven't updated my experience with the Soundsmith cart yet for two reasons:

1. the cart itself was on backorder and only recently arrived
2. came across an opportunity I couldn't overlook to acquire a VPI Classic 3, and now intend to install the Soundsmith on that table once it arrives.

Users will want to take note that I will be listing my like-new U-Turn Walnut Theory with Grado Gold3 and other extras in fairly short order. Table has 4 months use and was maintained impeccably, and the Grado has less than 40 total hours. Pictures and post to follow this upcoming week.
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Welcome to the VPI Club! The Classic 3 is a beast; congratulations on landing one!
 
Long story short, I was scammed. Had a trade + cash deal finalized with a Facebook forum user involving my U-Turn Theory.

I was able to determine the elevated risk and paid to have the shipment intercepted before too much financial loss.

Reasonable offers are currently being considered for my like-new U-Turn Theory (walnut) with Grado Gold3 cartridge, and U-Turn cork mat/record weight.

I'm in search of a Silver Benchmark HPA4 or LA4, if you can help in that regard.

Cheers.
 
Not the sexiest upgrade but I just installed the new orbit iso feet on my old trusty u-turn. Even though I should be doing other shit, threw a record on and walked across and bounced on the worst parts of my floor and no bouncing stylus. We’ll see what happens during the day when people aren’t trying to sleep and a toddler runs through at top speed.
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My U-Turn Orbit Theory Experience to Date

Hi all. Brace yourself for a bit of a rant. In May 2017, I got a U-Turn Orbit Custom. The thing was an absolute workhorse. Had a few issues here and there, but the folks at U-Turn were absolutely great about taking care of things. Fast forward to Christmas 2023. My amazing wife surprises me with a U-Turn Orbit Theory, and I am psyched. At this point, I was waiting on the new line of preamps to come out from Darlington Labs (I had an MP7B incoming). I mention this as I was waiting to put the Theory through its paces until I got the new preamp. I got the MP7B at the end of January, and here is where the journey begins.

I started noticing some tracking issues and skips when playing records. I made sure everything was meticulously configured. The surface and turntable was level on all sides. The tonearm/anti skate was balanced per the recommended settings. I tried making slight adjustments to tracking force and antiskate to see if it made a difference. To no avail, I was still experiencing skips, even on records that I've previously had no problems with.

Videos (Google Drive Links):
Danny Brown Skipping
Fleetwood Mac Skipping

I reached out to U-Turn Customer Service, and after some back-and-forth over email, they requested that I send the turntable back for an RMA. They also, graciously, provided a $100 gift card to spend on their website for my troubles. I mailed back the turntable on Feb. 24th. On March 11th, I received the following message via email from Ben Carter (co-founder of U-Turn):

"Thanks for your patience. We've completed your repair and found that this issue was being caused by excessive friction in the tonearm bearings. We looked closely at the stylus and it appears to be in very good condition. We replaced the tonearm bearings to correct the issue, and also upgraded the motor to our most recent version."

On Thursday, I received the Theory back from U-Turn. I was traveling for work, and got back yesterday evening. This afternoon, I set aside time to get the post-repair turntable all set up. To my dismay, I'm now having a different issue where the tonearm is sliding to the right even with zero anti skate. I don't know if this is an issue with tonearm wiring or what. I'd also be quite embarrassed if this is due to some amount of user error, but I don't think that's what it is. See the below video:

U-Turn Orbit Theory Tonearm Issues

I sent a follow-up email to U-Turn Customer Service. At this point, I'm just super disappointed and bummed out. I had very high hopes for this being fairly close to what I'd consider a forever turntable, and I've had nothing but issues since I've gotten it.

Thank you for coming to my Ted Talk. Hope all of you who have the Theory are having a much better go of it than I am.

- Matt
 
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