This majorly pisses off customers who would be getting one or two exclusives per month (along with their RotM, perhaps). Since you would have been getting 14 records, receiving 12 of them is still over 85% of your order, while getting a larger box later.
I'm one of those who bought two exclusives at most per month. I don't buy VMP exclusives any longer because of the delays (TLC's Fanmail was the last straw for me), and am only getting one RotM per month until my membership expires at year's conclusion.
Yeah, like I said I get it. I realize I buy more than most but it sucks for people who order only a few a month. I wish theyd go back to twice a month shipping to help get records out quicker