Corycm
Well-Known Member
Hey there,
We are reaching out to inform you of a delay with the October Classics record, Celia & Johnny. After an initial short delay in receiving the stock, and while packing these records, we discovered the entire run had been damaged due to a cutting error. The outer edges of each record were cut incorrectly and were sharp and jagged as a result (see the picture below).
While this issue does not affect playback, we believe it’s something that affects the quality of the records and we are committed to fixing it. We are working with the plant to expedite a repress of this inventory and anticipate having everything ready to ship during the week of October 21st. This includes your October Classics record, as well as any other titles ordered to be shipped in October. However, if you ordered either Halloween titles (John Carpenter's Halloween Expanded Edition and/or Vince Guaraldi’s It's the Great Pumpkin, Charlie Brown), we will go ahead and get your shipment sent out, and will send Celia & Johnny separately once we receive them.
We are doing everything we can to get these records out the door as fast as possible. We sincerely apologize for this delay and for any inconvenience it may cause. If you have any questions, please feel free to email info@vinylmeplease.com, or respond to this email.
Yeah, not to pile on unnecessarily, but a shipment being delayed due to stock, then delayed again due to defect, particularly when it contains a replacement for an earlier defect (Stars) pretty much better be perfect when it arrives because you kinda burned through the goodwill at that point. Which makes me nervous about this At War with the Mystics thing being alluded to.So shitty. I understand they are attempting to fix this but holding up the rest of the package is a shitty thing to do
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