They use a 3rd part logistics company that could probably clear any backlog in days. Saddle Creek ain’t the problem. Saddle Creek doesn’t know what to ship to who.They need to put on their big boy pants and hire some temps to get this done. This problem is so much bigger than a ROTM. If they staffed up with seasonal workers (like every other online retail company) they could be packing boxes literally 24/7.
Oh, I think Bullmoose mailers are head and shoulders above VMP - whenever I get 2-3 records from VMP I get 6-10 corner dings. Acoustic Sounds packs their records like a tank, and Amoeba always does a great job of packing up records (bubble wrap and corner protection)Hot take?
VMP mailers are better than 99% of all other mailers I recieve from online orders.
I always keep them, and have never had one issue with damage when selling on Discogs with them. Of course I ship with the sleeve outside of the record, but I find them to be rather perfect..
Any corner ding I've ever had from VMP never effected the whole package, just one record (clearly before it left the warehouse)
Ugh, email to CS time. After the migration, I checked my account and my address details were wrong (old address, I haven't lived there in months). I quickly changed it there knowing that shipments would go out shortly after and if I fixed it, there wouldn't be any problems.
Well, my package just went out, guess what address they shipped it to? Since they are so backed up, I'm guessing I won't get a response/fix until it's too late. I'm hoping to catch it in Informed Delivery, but then there is a charge for package intercept.
Another update. Something happened when mine went out for delivery and only shows as "Forwarded". I thought that maybe they went to deliver to my old address, then realized they needed to forward to my new address, since that is still turned on. Except...Update on this. My USPS tracking info updated, it's delivering to my actual address. VMP is still showing my old address so let's hope that is just an error on their side.
Oh, I think Bullmoose mailers are head and shoulders above VMP - whenever I get 2-3 records from VMP I get 6-10 corner dings. Acoustic Sounds packs their records like a tank, and Amoeba always does a great job of packing up records (bubble wrap and corner protection)
@Plaid Room / Colemine, without a doubt, pack their records the best.
Already received a confirmation that my refund is being processed for Ella Fitzgerald. That was fast.
Right? My first order from them was for a single record and the mailer confused me because it looked like you could fit several records in it. Then to top it off the use the tiny bubblewrap to complete cover the ENTIRE album. They do a top notch job.@Plaid Room / Colemine, without a doubt, pack their records the best.
I do not wish to jinx myself but I have never had any damage whatsoever from Music Matters Jazz mailers. They are still the gold standard for me. YMMV obvs@Plaid Room / Colemine, without a doubt, pack their records the best.
Mine are switched to "fulfilled" now.
"We have it, unless we don't! Good Vibes Only!"
I had one from amazon folded in half and shoved in the mail box .I got a JLH record from Amazon with the shipping label slapped on the jacket and out the door.
It's the flattest record I own.
I had one from amazon folded in half and shoved in the mail box .
Amazon once sent Michael Fremer a record like this
It's weird I have nothing fulfilled that I didn't already get and have a pre-shipment tracking from them.My Fiona and BB King are fulfilled and there are two pre-shipment tracking numbers from Harrisburg, NC so that's them.
Unfulfilled as to Aretha and the restock purchases of Madlib, HBMS, and Sonny Rollins.
Enough progress that I'll wait through the holidays on pushing my options, but I dont believe the 70% number at all.