Discogs - Help, Tricks, Secrets And Tips

jamieanderson1968 · Feb 15, 2022

mitchplease said:
I'm not even that fired up, it's more so just irritated because I'm being hit over an assumption that he has no proof to support outside of some reddit messages he took out of context. Now I need to take time out of my day because someone got in their own head and got butthurt. I sent him a message saying "Again, sorry that you feel taken advantage of, but I'm even more sorry that you lied about the condition of the "NM/NM" record you sent. If you don't want to believe that the record you received was the record you sent, I can't change that. I look forward to hearing from PayPal (if they reach out) as I've done nothing you've accused me of, and I've gone ahead and filed a complaint with Discogs because the negative feedback you left is based off an incorrect assumption with no proof. I have nothing left to say to you since you clearly have your mind made up and I'll let the respective sites handle it. Intimidating and harassing because you made an incorrect assumption is immature and I'm not putting up with it."

And that's the last message I plan on sending to him. I'll let discogs handle my case submission from here on out and am more than happy to communicate there

Don't send the email. You might feel better in the moment but it won't help or change anything and will likely only inflame things.

This person has made their complaint. You have submitted your response to Discogs on the negative feedback. If Discogs and PayPal want to investigate the allegations, they will and you have your evidence to back yourself up.

TenderLovingKiller® · Feb 15, 2022

waruv said:
Just to add some context here, what happened is actually a fairly common scam in other collectible markets, which is why this seller is probably going so hard on it. Especially in sports cards, a person will have a damaged card, buy an ungraded but good looking card (raw), and then claim it came damaged and "return" the damaged card with Paypal siding with the buyer. The seller gets stuck with the damaged goods.

With that said, it's much rarer in records (although people do it to Amazon all the time) and it feels like once the seller gets the item back and doesn't protest that it's not the one s/he sent, it's a dead issue. The fact that the seller is so riled up only after he found out you're selling your copy reeks of sour grapes.

Reddit isn't going to do anything about this. I could see Paypal taking a look but given he accepted the product back and issued the refund, I think it's gonna be a real uphill battle unless he's holding proof of foul play (which doesn't exist). Personally, I'd go silent if he indicated there may be authorities involved: not because I'd be afraid of that but there's no use engaging that. Save screen shots of the messages/history on it in case Paypal comes calling. I'd probably take any funds out of your Paypal account just in case so they don't freeze it on you.

Yup to all of this. Ignore him. If authorities reach out speak directly to them. Tell the truth and you will be fine. He wants you to appear culpable. Don’t play the game. If he reaches out again. I would just block him.

mitchplease · Feb 15, 2022

TenderLovingKiller® said:
Yup to all of this. Ignore him. If authorities reach out speak directly to them. Tell the truth and you will be fine. He wants you to appear culpable. Don’t play the game. If he reaches out again. I would just block him.

Yeah at this point, that's the plan. I just want that negative feedback he left removed:

"Buyer returned a record saying that it was damaged and then I saw them selling the very same record one month later on a different platform. When I asked questions it was clear that they had swapped mine for a damaged record. Proceed with caution."

The only factually correct part of the feedback is that I returned a damaged record, because it was damaged. The questions he asked and whatever responses I gave can't prove anything but of course, I can't display them in response to the feedback

TenderLovingKiller® · Feb 15, 2022

mitchplease said:
Yeah at this point, that's the plan. I just want that negative feedback he left removed:

"Buyer returned a record saying that it was damaged and then I saw them selling the very same record one month later on a different platform. When I asked questions it was clear that they had swapped mine for a damaged record. Proceed with caution."

The only factually correct part of the feedback is that I returned a damaged record, because it was damaged. The questions he asked and whatever responses I gave can't prove anything but of course, I can't display them in response to the feedback

I think you can dispute the feedback with Discogs. And if that doesn’t work you could go tit for tat and leave him a neg that states that he is a psycho who falsely accused you of fraud after accepting the return. The negative feed back would hurt him as a seller way more than you as a buyer.

mitchplease · Feb 15, 2022

TenderLovingKiller® said:
I think you can dispute the feedback with Discogs. And if that doesn’t work you could go tit for tat and leave home a neg that states that he is a psycho who falsely accused you of fraud after accepting the return. The negative feed back would hurt him as a seller way more than you as a buyer.

I currently have a discogs case open so I'm just waiting for some traction on that. I'm holding off on assigning any negative feedback for now because I feel like doing so while I have an open case would just make me look as hot-headed/insane as him (even if it is warranted)

TenderLovingKiller® · Feb 15, 2022

mitchplease said:
I currently have a discogs case open so I'm just waiting for some traction on that. I'm holding off on assigning any negative feedback for now because I feel like doing so while I have an open case would just make me look as hot-headed/insane as him (even if it is warranted)

Completely agree. Going tit for tat is kinda petty it’s better for you to move on.

dansomeone · Feb 15, 2022

mitchplease said:
Yeah at this point, that's the plan. I just want that negative feedback he left removed:

"Buyer returned a record saying that it was damaged and then I saw them selling the very same record one month later on a different platform. When I asked questions it was clear that they had swapped mine for a damaged record. Proceed with caution."

The only factually correct part of the feedback is that I returned a damaged record, because it was damaged. The questions he asked and whatever responses I gave can't prove anything but of course, I can't display them in response to the feedback

"it was clear" Why did you admit it, Mitch? Rookie move.

And for crying out loud, that guy has over 600 records for sale, of which 240 are $90 or more, with the highest at $799. Let it go man, it's the cost of doing business. He will not be happy if you taint his perfect 100% seller rating with your LIES!

mitchplease · Feb 15, 2022

dansomeone said:
"it was clear" Why did you admit it, Mitch? Rookie move.

And for crying out loud, that guy has over 600 records for sale, of which 240 are $90 or more, with the highest at $799. Let it go man, it's the cost of doing business. He will not be happy if you taint his perfect 100% seller rating with your LIES!

Awww shucks, you're right! Definitely a rookie move on my part for admitting. Clearly I should know better if I'm trying to make a living out of scamming.

(The amount of restraint I'm going to have to now display to not send this clip to the seller now that I remembered it exists)

mitchplease · Feb 15, 2022

waruv said:
Fair point, I was thinking purely in financial terms. Might be worth shooting a modmail over with the situation to get ahead of it if you don't want to create a new account. Absurd stuff.

Well the reddit mods just got back to the message I sent this morning and they confirmed he reached out but said my story seems perfectly legit and even told me they've had small issues with this guy on and off over the years (pretends to be shocked gif) so they're going to ask some more questions and keep me in the loop. Small victory number 1

MrChad · Feb 16, 2022

Sold my first record on Discogs last week. I have a decent amount of feedback on my eBay account but only buyer feedback on my Discogs account. Is it bad form to ask the buyer to leave feedback? I know Discogs will send reminders. Should I send a message asking if everything is ok with the record, or just leave well enough alone?

mingerton · Feb 16, 2022

MrChad said:
Sold my first record on Discogs last week. I have a decent amount of feedback on my eBay account but only buyer feedback on my Discogs account. Is it bad form to ask the buyer to leave feedback? I know Discogs will send reminders. Should I send a message asking if everything is ok with the record, or just leave well enough alone?

I never ask a buyer to leave feedback, but I think in your case it would be acceptable to write the first few buyers after you check the tracking# to confirm the package was received. Explain you're a new seller and you would appreciate them leaving feedback, etc.

dansomeone · Feb 16, 2022

MrChad said:
Sold my first record on Discogs last week. I have a decent amount of feedback on my eBay account but only buyer feedback on my Discogs account. Is it bad form to ask the buyer to leave feedback? I know Discogs will send reminders. Should I send a message asking if everything is ok with the record, or just leave well enough alone?

Me too! Just sold my first on discogs after decades of eBay sales. I haven't checked the cogs policy, but I know eBay forbids soliciting feedback. So I'm just going to do my best and let it happen

jamieanderson1968 · Feb 16, 2022

MrChad said:
Sold my first record on Discogs last week. I have a decent amount of feedback on my eBay account but only buyer feedback on my Discogs account. Is it bad form to ask the buyer to leave feedback? I know Discogs will send reminders. Should I send a message asking if everything is ok with the record, or just leave well enough alone?

mingerton said:
I never ask a buyer to leave feedback, but I think in your case it would be acceptable to write the first few buyers after you check the tracking# to confirm the package was received. Explain you're a new seller and you would appreciate them leaving feedback, etc.

Only a buyer here, but I have had a couple of new sellers reach out a day or 2 after the tracking says it was delivered. Both said something along the lines of - hi I am a new seller and I see from the tracking the item has arrived. Just want to make sure it arrived in good condition.

I leave feedback about 95% of the time, but always if someone has less than 100 sales

Ethos99 · Feb 16, 2022

MrChad said:
Sold my first record on Discogs last week. I have a decent amount of feedback on my eBay account but only buyer feedback on my Discogs account. Is it bad form to ask the buyer to leave feedback? I know Discogs will send reminders. Should I send a message asking if everything is ok with the record, or just leave well enough alone?

Absolutely reach out. You will build relationships and show you care that they are satisfied. Just make sure you lead with "how was everything.." and then go to "your satisfaction and feedback are important to me/us" or the like.

And as others have mentioned, only after you see it was delivered.

Ericj32 · Feb 16, 2022

mitchplease said:
Yeah at this point, that's the plan. I just want that negative feedback he left removed:

"Buyer returned a record saying that it was damaged and then I saw them selling the very same record one month later on a different platform. When I asked questions it was clear that they had swapped mine for a damaged record. Proceed with caution."

The only factually correct part of the feedback is that I returned a damaged record, because it was damaged. The questions he asked and whatever responses I gave can't prove anything but of course, I can't display them in response to the feedback

I’m a little late to this discussion, but I would be shocked if anyone in law enforcement lifts a finger to look into this due to both the dollar amount at stake and the lack of evidence. Fraud is pretty difficult to prove, even with evidence - the amount of work that goes into a fraud investigation is not at all worth it in most cases, and typically local law enforcement doesn’t even care to take down a statement or anything, especially if there’s no immediate threat of physical harm to anyone resulting from the alleged fraud.

mitchplease · Feb 16, 2022

Ericj32 said:
I’m a little late to this discussion, but I would be shocked if anyone in law enforcement lifts a finger to look into this due to both the dollar amount at stake and the lack of evidence. Fraud is pretty difficult to prove, even with evidence - the amount of work that goes into a fraud investigation is not at all worth it in most cases, and typically local law enforcement doesn’t even care to take down a statement or anything, especially if there’s no immediate threat of physical harm to anyone resulting from the alleged fraud.

Oh yeah, as soon as he mentioned law enforcement, that's when I realize he was just trying to intimidate me and I wasn't even planning on interacting with him again until he left the negative feedback. That's when I said enough is enough, and discogs actually responded to my case last night and encouraged me to file a feedback removal request, and they confirmed they received it so hopefully it'll get removed from my profile relatively soon.

I haven't heard from the seller since I told him off and that I submitted my own discogs case against him, so hopefully it stays that way, the negative feedback is removed, and if I can block him, I will and then just move on. I always hear about discogs horror stories but I never thought I'd have my own (especially over something as dumb as this)

ThePakoBuelna · Feb 17, 2022

Does anyone have an email I can write to support? I can't seem to be able to create new listings through the app and wanted to know what's up.

AndySlash · Feb 18, 2022

was looking at my purchase history and ... oof, shit adds up. glad i bought some things when i did, though.

what was your first purchase, and how much? mine was

Janet Jackson - Janet.

View credits, reviews, tracks and shop for the 1993 Vinyl release of "Janet." on Discogs.

www.discogs.com

for €11.00 (~$15). shipping was more than the record at €16.00!

avecigrec · Feb 18, 2022

AndySlash said:
what was your first purchase, and how much? mine was

Janet Jackson - Janet.

View credits, reviews, tracks and shop for the 1993 Vinyl release of "Janet." on Discogs.

www.discogs.com

for €11.00 (~$15). shipping was more than the record at €16.00!