Discogs - Help, Tricks, Secrets And Tips

mingerton said:
Quick question: is it rude for me to ask for a reason a buyer wants to return a record (at my expense)? This morning a buyer demanded to return a record and that I issue a return label ASAP. I said I would but first I would like to know the reason. The buyer then got irate and filed a PayPal claim against me. I'm trying to be open-minded rather than angry. Was I wrong to ask for a reason to pay for return shipping?
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Your buyer is am asshole and may be trying to scam you and I'm sorry you're dealing with that because it's bullshit.
 
What a weirdo. I think they have to give a reason for the claim when they file a PayPal claim. If their reason is damage/not as described, I’d select a return and refund as the seller response. If they are truly that ignorant and choose an option that is clearly false (item never arrived, etc), I would call PayPal and show them tracking/proof and have them rule against the buyer. Unfortunately, there’s no scenario where you can deny a return, unless you join the buyer in wacky land and rant back at them that you refuse to comply (even though PayPal will force you to). Sorry you got a bad buyer.
 
swamp jazz box set said:
What a weirdo. I think they have to give a reason for the claim when they file a PayPal claim. If their reason is damage/not as described, I’d select a return and refund as the seller response. If they are truly that ignorant and choose an option that is clearly false (item never arrived, etc), I would call PayPal and show them tracking/proof and have them rule against the buyer. Unfortunately, there’s no scenario where you can deny a return, unless you join the buyer in wacky land and rant back at them that you refuse to comply (even though PayPal will force you to). Sorry you got a bad buyer.
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Update: the buyer claims they used my return label and sent the record back. We'll see if the hunch of @AndySlash is correct and it's a swap scam.

I guess I should write something in my seller settings to say that shipping for returns for no reason will be granted at the buyer's expense? But then that sets up a situation where a buyer could purposely damage it to get out of paying the return cost. I don't know.

Thankfully, 99% of discogs buyers and sellers are decent people, in my experience.
 
mingerton said:
Update: the buyer claims they used my return label and sent the record back. We'll see if the hunch of @AndySlash is correct and it's a swap scam.

I guess I should write something in my seller settings to say that shipping for returns for no reason will be granted at the buyer's expense? But then that sets up a situation where a buyer could purposely damage it to get out of paying the return cost. I don't know.

Thankfully, 99% of discogs buyers and sellers are decent people, in my experience.
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Are you waiting to receive it back to issue the refund?
 
mingerton said:
Quick question: is it rude for me to ask for a reason a buyer wants to return a record (at my expense)? This morning a buyer demanded to return a record and that I issue a return label ASAP. I said I would but first I would like to know the reason. The buyer then got irate and filed a PayPal claim against me. I'm trying to be open-minded rather than angry. Was I wrong to ask for a reason to pay for return shipping?
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Nope. That’s just really weird behaviour from the other side.
 
i need the help of someone who has experience shipping records from the US to Europe.

a fellow member on here is trying to send me two albums ( three records in total ) to Germany. USPS (at the post office) gave him a quote for $60 which really sounds like a lot for me.

i do frequently buy from US sellers and always pay $25 ( international first class?) for one or two records ( not sure i ever bought exactly three). but with more records i usually paid for the next bigger/ heavy box that costs around $40.

not trying to be super cheap here.
i just received two records in a super thick box with a record mailer inside. that box was 1kg. and i did not pay anything close to 60. still waiting to hear back from the seller, which option he used. i was usps too.

thanks !
 
BazookaTooth said:
i need the help of someone who has experience shipping records from the US to Europe.

a fellow member on here is trying to send me two albums ( three records in total ) to Germany. USPS (at the post office) gave him a quote for $60 which really sounds like a lot for me.

i do frequently buy from US sellers and always pay $25 ( international first class?) for one or two records ( not sure i ever bought exactly three). but with more records i usually paid for the next bigger/ heavy box that costs around $40.

not trying to be super cheap here.
i just received two records in a super thick box with a record mailer inside. that box was 1kg. and i did not pay anything close to 60. still waiting to hear back from the seller, which option he used. i was usps too.

thanks !
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These are the costs I've found to be true when shipping to europe. They may be a couple bucks above what USPS will charge due to factoring in materials (box, tape, traveling to post office).

Under 2 lbs: $28.50
2-3 lbs. - $38.50
3-4 lbs. - $57.50
4-5 lbs. - $67.50
5-6 lbs. - $77.50
6-7 lbs. - $79.50
 
I could do with some advice if possible, please?

Someone in Russia wants to buy a record from me but Discogs has banned sales to that country. He/she said they have been using the address of an international friend to place orders but then request postage to Russia.

Sounds dodgy right? (I think I have convinced myself not to agree to this from writing it all out tbh).
 
Melt Face Molly Drop said:
These are the costs I've found to be true when shipping to europe. They may be a couple bucks above what USPS will charge due to factoring in materials (box, tape, traveling to post office).

Under 2 lbs: $28.50
2-3 lbs. - $38.50
3-4 lbs. - $57.50
4-5 lbs. - $67.50
5-6 lbs. - $77.50
6-7 lbs. - $79.50
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@BazookaTooth keep in mind that these will be cheaper prices as well if they use a third party system like Pirate Ship. I don't have a printer and thus just go straight to the post office.
 
Selaws said:
I could do with some advice if possible, please?

Someone in Russia wants to buy a record from me but Discogs has banned sales to that country. He/she said they have been using the address of an international friend to place orders but then request postage to Russia.

Sounds dodgy right? (I think I have convinced myself not to agree to this from writing it all out tbh).
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I would avoid. During covid, when USPS stopped shipping almost everywhere, I had a guy from New Zealand try to have me sign up for a business account and do all kind of crazy stuff. If an ounce of risk falls on my shoulders, I just apologize and move on.

Edit: Not to mention the risk if Discogs finds out, they'll likely ban your account.
 
Melt Face Molly Drop said:
I would avoid. During covid, when USPS stopped shipping almost everywhere, I had a guy from New Zealand try to have me sign up for a business account and do all kind of crazy stuff. If an ounce of risk falls on my shoulders, I just apologize and move on.

Edit: Not to mention the risk if Discogs finds out, they'll likely ban your account.
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All great points. Its not worth the risk so I will avoid it. Cheers!
 
What record mailers does everyone trust? I've been using Bags Unlimited Might Mailers and I never have to worry about a thing. I know it's getting there in one piece. However, they're getting ridiculously expensive so I'm looking for any cheaper alternatives.
 
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