My one thought, as someone who admittedly did NOT buy this product (but would be upset if I did), is that I hope people are careful not to become the thing they feel VMP has implicitly accused them of being. Criticism is good and deserved, but some of what I see in this thread could be easily dismissible by VMP as bitter former forumers making trouble and turning the FB group toxic out of spite.
“See? Even the group they paid to be in they can’t help but turn into a cesspool. It’s obviously not us, it’s them, and here’s the proof. There’s literally nothing we could have done that they wouldn’t have complained about.”
I’m not saying I agree with that thinking, but for those who might be predisposed to blaming external factors, I could see how it would be tempting to put this on the people who were already mad at them anyway. I know it’s alluring, but you won’t maintain the moral high ground if you engage with the same petty sniping as other customers.
/scold
What they’re doing sucks.