I was told this today as well. They have been giving me a hard time about replacing records with warps over the past few months. I just thought, really? Just one nickel? I don’t think I’ve ever received a record from this company that wasn’t warped enough to fit a nickel under sooooooo business as usual I guess.
Vinyl Me Please Essentials
- Thread starter Captainfog
- Start date
I was told this today as well. They have been giving me a hard time about replacing records with warps over the past few months. I just thought, really? Just one nickel? I don’t think I’ve ever received a record from this company that wasn’t warped enough to fit a nickel under sooooooo business as usual I guess.
chrb98
Active Member
Wait wait wait. How are you going to test if a nickel can fit underneath it, without damaging every record that can't quite fit a nickel under? Like I have had some obvious warps that I'd bet my life I could fit a nickel under. But if it's something that I can't quite eyeball for sure, I'm potentially scratching the crap out of a record with the nickel because I was trying to see if it'd fit under. Does that make any sense?
Mather
Unknown Member
-puts on VMP shirt-
Look it's very simple. Take your regulation US Mint produced nickle, if you live in a different country that's your fault so go find a US nickle somewhere, not our problem. Once you find said nickle, jam it under your record. If it fits, we send you a new record. If it doesn't fit and scratches up your record then you're a scammer and you got what you deserved. Now shut up and go find a US nickle.
-takes off VMP shirt-
What happened? Why's everyone staring at me?
uvwxVinyl
Well-Known Member
WheatPopsicle
Member
This is not a new policy. I literally had to do this for my copy of 3 Feet High and Rising before Kathleen would even tell me they were out of stock.
Let me see if I can find the email....
Kathleen (Vinyl Me, Please) Apr 11, 10:43 CST Hey @WheatPopsicle, I'm so sorry to hear that! We surveyed a few plants and all agreed that playability is the determining factor in whether warping is 'within tolerance.' If audio quality is affected - it's not within tolerance. If it plays - it's within tolerance. Another quick gauge is the "nickel test" - place the warped record on a flat surface (glass tabletop is best), and if you can slide a nickel under the record, this is considered to be too much warping and is not within tolerance. Do these records play ok? Do you think they'd be able to pass the "nickel test?" Let me know and we can go from there.  Best, Kathleen Customer Support Specialist Vinyl Me, Please |
Jan
Well-Known Member
Are you aware, that by nickel test, they don`t mean sliding the nickel under laying flat, rolling the nickel under ?
Selaws
Well-Known Member
@Mather there's a simple solution to this.
Google tells me a nickle is 1.95mm thick. I remember reading somewhere that the thickness of an average record is around 0.65mm (dont question me on this).
So its simple, you snap the warped record into a few pieces. Take 3 shards, stack them, then slide them under the warped area. If it fits then its definitely warped and VMP will send you a new copy. If it doesn't properly fit, then there was never a warp to begin with, you made it up, VMP will rightfully shame you, and you get your glue gun out and listen to your non-warped record.
uvwxVinyl
Well-Known Member
Hey, all you international folks, I think you can find a US Nickle for $1.00 in the VMP shop
...........I couldn't help myself
Yeah but you already know said Nickle is going to arrive warped.
MikeH
Well-Known Member
It is an analog remaster done at Sterling Sound.
siremobunny
Well-Known Member
Seems they are tightening up...I'm hoping the video I took of the Stars album popping is enough to convince them something is wrong.This is not a new policy. I literally had to do this for my copy of 3 Feet High and Rising before Kathleen would even tell me they were out of stock.
Let me see if I can find the email....
Kathleen (Vinyl Me, Please)
Apr 11, 10:43 CST
Hey @WheatPopsicle,
I'm so sorry to hear that! We surveyed a few plants and all agreed that playability is the determining factor in whether warping is 'within tolerance.'
If audio quality is affected - it's not within tolerance.
If it plays - it's within tolerance.
Another quick gauge is the "nickel test" - place the warped record on a flat surface (glass tabletop is best), and if you can slide a nickel under the record, this is considered to be too much warping and is not within tolerance.
Do these records play ok? Do you think they'd be able to pass the "nickel test?" Let me know and we can go from there.
Best,
Kathleen
Customer Support Specialist
Vinyl Me, Please
Is there a test to gauge whether or not popping is excessive?
MikeH
Well-Known Member
I got asked to send a video for Stars as well...fingers crossed because I love that track and the popping drives me insane.
siremobunny
Well-Known Member
tonythegamer
Well-Known Member
Teeeee
Well-Known Member
Wow, that is bad! Is there something embedded in the vinyl? I hope they give you a replacement.
siremobunny
Well-Known Member
I'd recommend checking it...multiple people have had issues with the last song poppingGod, I haven't played mine through all the way yet, hopefully mine's not this bad
siremobunny
Well-Known Member
I see nothing cosmetically wrong with the record...I can't totally rule out a scratch because the clear with spatter variant makes that hard to see, but it looks fine.
uvwxVinyl
Well-Known Member
yes, start with a US nickel then drop it on the ground from 1m (note: that's 3.281 ft). Record the noise this makes and compare the amplitude of the frequencies to the pops.
siremobunny
Well-Known Member
what type of ground surface should I drop the nickel on?