Selaws
Well-Known Member
It's been going on for months. The information in the QR code on the label VMP creates, which generates the label in the UK, is incorrect. So all my packages have been going to the wrong address, they reject them, and it gets sent back to sender. Its the same address that I have been using for the past 6+ years so no idea why they changed it.Weird... I moved a few weeks ago and they messed up only two or three times before shipping my orders to the right address. Not sure what is wrong here but it's VMP so who knows... If you end with all the records in hands you may very well start a record shop
The last email they sent was an ultimatum of getting a refund or me having to change the address, so I've changed to a different one and will collect from there.
In theory all of the rejected records have been sent back to VMP, but who knows....