avecigrec
Well-Known Member
If only there were a better way to do things.
Vinyl Me Please (store, exclusives, swaps, etc)
- Thread starter Captainfog
- Start date
If only there were a better way to do things.
avecigrec
Well-Known Member
(Or several.)
bdrummond
Well-Known Member
It is clearly us dirty Canadians, Brits and Europeans that are the problem.
Every decision by VMP has been calculated and well thought out.
avecigrec
Well-Known Member
I even clarified in my email this response was to that I had received the other items on my order and was only waiting on Sabbath.
Nee Lewman
बैस्टर्ड
I don’t remember asking any of you for logic!!!
Biscuit
Well-Known Member
Twentytwo
Pre-order Goodness
History
Lapgan reverently mines the sounds of the Indian subcontinent and recontextualizes them as progressive, deeply personal beat music. Born of emotional instinct and impassioned scholarship, the Indian-American producer’s beats flip fragments of Bollywood, Lollywood, and Kollywood film scores...
www.vinylmeplease.com
bdm105
Well-Known Member
View attachment 214092
History
Lapgan reverently mines the sounds of the Indian subcontinent and recontextualizes them as progressive, deeply personal beat music. Born of emotional instinct and impassioned scholarship, the Indian-American producer’s beats flip fragments of Bollywood, Lollywood, and Kollywood film scores...
Sounded pretty cool
ByersVinyl
Well-Known Member
I’ve been waiting on two in stock items I ordered 3 months ago for weeks - it actually states they will ship separately as they become available but I didn’t mind waiting and having them send together which CS insisted upon regardless what the order says. But now I’ve asked 5 times for the order and had Paulie assure me separately he would sort. Well I ended up emailing them again and got a random message back 5 days later. Apparently it’s been “released” for shipping which means I’m closer to getting it sent and this is good news. My order page just says “pending” as it ever didI even clarified in my email this response was to that I had received the other items on my order and was only waiting on Sabbath.
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Nee Lewman
बैस्टर्ड
You know what I love? That they picked this fucking stupid ass discord platform which is nigh unnavigable and get annoyed when they have to repeat answers to folks because it’s in the same thread somewhere above where the person asked. Shit always seems to randomly open to some response between now and the last time I opened a thread. If you scroll up, it’s not like there is a great way to filter answers or look for anything…. Unless you know, you care about fucking gif party.
If I haven’t said it recently, I FUCKING HATE DISCORD.
If I haven’t said it recently, I FUCKING HATE DISCORD.
marshall
Well-Known Member
I hate the Discord platform. I scroll past all of the silly gifs and basically use it to DM Pauly if I need something. One comment I did make not too long ago, which Pauly agreed with, is that customers should not have to use Discord to resolve issues. They need an actual company wide platform with responsive CS agents.
serotonein
Well-Known Member
VMP didn't pick it because it was the best platform - it's impossible to be unaware that it's an awful fit for their intended usage. It was a free already-existing option in which they could control access.
Skalap
Well-Known Member
They gave us a three period (maybe less?) before they closed their forum and we found both the people to and the money needed to have this nice little place called N&G.
They can go to any other platform, it's not the problem. The problem is the way they communicate with subscribers and shouldn't. It turns into some kind of toxic relationship. Then they say fuck you all and your negativity and start in a new place. They don't learn and still don't know how to communicate. Thing is that without communication, there is no FOMO.
Biscuit
Well-Known Member
I think this would have made a more interesting ROTM than Gus Cannon.
Nee Lewman
बैस्टर्ड
I don’t know, guys. I think Discord is exactly what they wanted. The boards became a problem in their eyes because there was a record of the problems. Reddit seemed like a good replacement because surely they could just get enough people to thumbs up shit to get the bad shit regulated to oblivion. Discord is impossible to search and everything just eventually disappears.
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oldjollymon
Member
Sounds like it's time to move that to the top o' yer sig!
Biscuit
Well-Known Member
Well, they only hurt themselves. I get they didn't (and still don't) like boo birds on the old board, but the flip of that is if you are truly committed to customer service and being the best, you are 1.) Open to what the customer issues are and 2.) Can respectfully respond about what you're gonna do to fix the problem. You can't be in a subscription business at their price level and basically tell paying customers to eff off and hide in the online bushes.
Skalap
Well-Known Member
They actually deleted some rooms with all the information that was in there.