Vinyl Me Please (store, exclusives, swaps, etc)

foks said:
This is just not going to happen, so a vote like this is ultimately meaningless. They either have, or will very soon have, the ROTM stock from their pressing plants. They literally can't cancel it.

Also, I think the ROTM shipping is arguably the easiest thing they need to do.
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Having stock doesn't mean they can't cancel it for January. Just push it back or make it an exclusive.

Maybe it's the easiest, but they are failing terribly at it, and as of 2 days ago 15,000 customers' orders were not shipped, according to their social media coordinator.
 
Btsvinylfarm said:
Currently at 24 in favor, 26 against. I posted on Reddit, and they HATE it lol
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Yeah, this is a tough one for sure. I'm not sure messing with the AOTMs is the right move.

But definitely halting all exclusives, apparel, their parties/events and actually the whole store in general would be a wise move on their part. Just for now. That migration was a disaster. They are going to have to hire temps to come in and hand key in so much data just to get them back to a safe Day 0, not even a Day 1.
 
Teeeee said:
Yeah, this is a tough one for sure. I'm not sure messing with the AOTMs is the right move.

But definitely halting all exclusives, apparel, their parties/events and actually the whole store in general would be a wise move on their part. Just for now. That migration was a disaster. They are going to have to hire temps to come in and hand key in so much data just to get them back to a safe Day 0, not even a Day 1.
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My bigger concern is going to be swaps. Because I can guarantee you that someone is going to swap for something that others are waiting on, they'll receive their shipment, and those of us still waiting never will...then it will go out of stock and they'll cancel our orders.
 
Btsvinylfarm said:
Annnnd the mods at r/vinylmeplease removed the poll.

@MattHasIdeas - what's up with that? A user poll is outside of the scope of the megathread of complaints.

FWIW, the poll currently stands at 31 in favor, 29 against.
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That poll was fucking stupid.

I have a box coming from them in my informed delivery but everything is still unfulfilled on my orders page. Sucks because I'll have to wait even longer after it arrives to see whats in it as I will be gone all next week.
 
Btsvinylfarm said:
My bigger concern is going to be swaps. Because I can guarantee you that someone is going to swap for something that others are waiting on, they'll receive their shipment, and those of us still waiting never will...then it will go out of stock and they'll cancel our orders.
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It's a mess for sure. The concerning part is the comments you all are getting like, "we shipped it but don't know where to" or the "something shipped out but we're not sure what". Or the items marked as unfulfilled even though people have them in hand. It seems like their system just isn't updating at all or isn't talking to its customer service ticketing system or something. But they definitely have weeks worth of bad data at this point. They don't seem to know who has received what or who should get what.

I don't even know how they can fix this while continuing with baseline. They are swamped and not communicating. Which leads to wild speculation. Which leads to these pitchfork-like threads. This is the part that is maddening. They've had issues in the past and we've begged them, BEGGED THEM, to just put out a clear communication to everyone with their planned action steps. And for some reason they still refuse to just do that. Just communicate. It would immediately halt over half the furor. Maybe they think an official communication will land in the laps of their investors or artists and make them look bad. But at this point, come on!

I really really hope you all get your albums and absent that, your refunds. Please stay proactive on it. Create paper trails and stay after them!
 
chemman14 said:
That poll was fucking stupid.
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Right, because you didn't like it.

You stated as much on reddit, did ya really need to come here to tell me again?

chemman14 said:
I have a box coming from them in my informed delivery but everything is still unfulfilled on my orders page. Sucks because I'll have to wait even longer after it arrives to see whats in it as I will be gone all next week.
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Cool, I don't. Thousands of others don't.

They should probably fix that before re-burying themselves again, don't ya think?

Or are you of the belief that their system will magically work 100% fine for January RotMs?
 
another day, another day of unfulfilled.... Aretha, Idler Wheel, Still Woozy x2.... i sent another email to C.S. too... i've been starting to comment on their twitter so most likely on the naughty list now. Just frustrated with them. likely cancelling after i get my records. Only thing i'm interested in upcoming is the When the Pawn, but sure it will be open to non members like Idler was anyhow.
 
Btsvinylfarm said:
Right, because you didn't like it.

You stated as much on reddit, did ya really need to come here to tell me again?



Cool, I don't. Thousands of others don't.

They should probably fix that before re-burying themselves again, don't ya think?

Or are you of the belief that their system will magically work 100% fine for January RotMs?
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No, I don't think. I think at this point the complainers are a loud minority. I'd be pissed if they delayed something I already paid for 3 weeks ago just to make complainers like you happy.
 
Well they took the poll down, they're removing posts faster than people can read them lately. I voted no on cancelling Jan altogether , but i wouldn't mind if they announced in advance that the Jan orders would be postponed until they caught up on Nov and Dec. It won't look good when people are posting pics of their NERD albums before others get their Nov shipments.
 
chemman14 said:
No, I don't think. I think at this point the complainers are a loud minority. I'd be pissed if they delayed something I already paid for 3 weeks ago just to make complainers like you happy.
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When Said company does not communicate - AT ALL and have the balls to remove posts (see Bookface and Insta), complainers are allowed to improvise, and do whatever the FUCK they want. And yes, we will take our money elsewhere. But in the mean time, we are owed what we actually PAID for.
 
CanadaPostRock said:
another day, another day of unfulfilled.... Aretha, Idler Wheel, Still Woozy x2.... i sent another email to C.S. too... i've been starting to comment on their twitter so most likely on the naughty list now. Just frustrated with them. likely cancelling after i get my records. Only thing i'm interested in upcoming is the When the Pawn, but sure it will be open to non members like Idler was anyhow.
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Didn’t anyone tell you? You’re not allowed to send anymore emails, you’re only permitted to send them good vibes.
 
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