Vinyl Me Please (store, exclusives, swaps, etc)

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Would someone who uses the Discord be able to ask one of the VMP lot on there why discount codes won't work with recently added items that are showing in stock. Have a feedback code that works on the other two things in my cart but Black Moses (the one I actually wanted the most) is showing at full price.

I'd send this to CS but I'm still waiting for a response on the query I sent 2 weeks back
 
Rowan said:
Would someone who uses the Discord be able to ask one of the VMP lot on there why discount codes won't work with recently added items that are showing in stock. Have a feedback code that works on the other two things in my cart but Black Moses (the one I actually wanted the most) is showing at full price.

I'd send this to CS but I'm still waiting for a response on the query I sent 2 weeks back
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What’s a feedback code?? I can ask for ya though. Assuming Paulie isn’t in today though.
 
I have to say, one of the most frustrating small things with VMP is the fact that you can’t use store credit with coupons and that there is inconsistency in how coupons apply. If you’re going to make yourselves the Kohl’s of vinyl records, at least make the user experience easier.
 
wmeugene said:
I have to say, one of the most frustrating small things with VMP is the fact that you can’t use store credit with coupons and that there is inconsistency in how coupons apply. If you’re going to make yourselves the Kohl’s of vinyl records, at least make the user experience easier.
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Kohl's seems to have their shit together pretty well though. VMP is more like the Burlington Coat Factory of records.
 
wmeugene said:
I have to say, one of the most frustrating small things with VMP is the fact that you can’t use store credit with coupons and that there is inconsistency in how coupons apply. If you’re going to make yourselves the Kohl’s of vinyl records, at least make the user experience easier.
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It seems to be a Shopify thing with now allowing stacking coupons.

At this rate they need to abandon Shopify since it doesn’t seem to do most of what they need and is causing so many headaches.

In the past, was easy to just message them to apply credit to an order that you used a coupon on. This past time i did it, was told there was an issue with the credit system but should be fixed soon….we’ll see. Paul told me that even if the order ships they will go back and apply my credit and refund me but we’ll see…
 
MikeH said:
It seems to be a Shopify thing with now allowing stacking coupons.

At this rate they need to abandon Shopify since it doesn’t seem to do most of what they need and is causing so many headaches.

In the past, was easy to just message them to apply credit to an order that you used a coupon on. This past time i did it, was told there was an issue with the credit system but should be fixed soon….we’ll see. Paul told me that even if the order ships they will go back and apply my credit and refund me but we’ll see…
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Before VMP I’d never even heard mention of Shopify, it’s a regular word on here now.
The reality is the Website functionality is just a bit shit, and it’s been constantly this way for its lifespan. Many other companies don’t have the same problem, who knows if they use Shopify or not. As a consumer I should have no fucking idea Shopify exists, I’ve no interest and nor should I care what my online retailers checkout Software product is.
The fact it’s constantly mentioned in the negative tells its own story. Stop using it and try something more suitable. End of rant.
Edit : Or not I’m indirectly banned from returning at end of sub anyhow. In fact leave it and die a slow death by many cuts. Definitely end of rant now.
 
ByersVinyl said:
Before VMP I’d never even heard mention of Shopify, it’s a regular word on here now.
The reality is the Website functionality is just a bit shit, and it’s been constantly this way for its lifespan. Many other companies don’t have the same problem, who knows if they use Shopify or not. As a consumer I should have no fucking idea Shopify exists, I’ve no interest and nor should I care what my online retailers checkout Software product is.
The fact it’s constantly mentioned in the negative tells its own story. Stop using it and try something more suitable. End of rant.
Edit : Or not I’m indirectly banned from returning at end of sub anyhow. In fact leave it and die a slow death by many cuts. Definitely end of rant now.
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Shopify is probably the most widely used online platform in the world. I’ve heard retailers bitch about fees and weird interfaces, but VMP uses it like a scapegoat for all their technical problems which probably have to do with wanting to pay their tech people below average.
 
MyWifeHatesTrain said:
Shopify is probably the most widely used online platform in the world. I’ve heard retailers bitch about fees and weird interfaces, but VMP uses it like a scapegoat for all their technical problems which probably have to do with wanting to pay their tech people below average.
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Yea I am not sure how anybody who does online shopping has never heard of Shopify before now.

The problem is Shopify works for some retailers but VMP is trying to shoehorn it into their use case and they keep just trying to throw bandaids as temporary fixes
 
MikeH said:
Yea I am not sure how anybody who does online shopping has never heard of Shopify before now.

The problem is Shopify works for some retailers but VMP is trying to shoehorn it into their use case and they keep just trying to throw bandaids as temporary fixes
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Well I have because of VMP haha so it has probably been in my headspace since ooh 2015/6. But only here, why would I when I check out at any multiple number of online sites. Which I do way more than I should.
I’m just using their site and paying (usually by PayPal). I don’t give a flying fuck about my chosen companies choice of Sales platform/ Software / whatever it’s called. And I suspect most people think the same.
 
ByersVinyl said:
Well I have because of VMP haha. But why would I when I check out at any multiple number of online sites. Which I do way more than I should.
I’m just using their site and paying (usually by PayPal). I don’t give a flying fuck about my chosen companies choice of Sales platform/ Software / whatever it’s called. And I suspect most people think the same.
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Shop app = Shopify. It’s used on nearly every retailer site.
 
MikeH said:
Shop app = Shopify. It’s used on nearly every retailer site.
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Errr ok - I’m not being argumentative btw, just Shop app = Shopify, I’m not sure what’s that even explains.
I’ve never used the term Shop app or downloaded “shop app” or “shopify”
I use all sorts of applications at work to help with a varied amount of management tasks, they just perform a function and the end users of my companies products don’t care and will never know. TBH In my role they shouldn’t either but I kinda feel same way about Shopify, don’t tell me it is shit, just get something else that works better, I need no explanation about its failings.
 
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