Selaws
Well-Known Member
Rather infuriatingly my copy of 'Ashley Henry - Ashley Henry's 5ive' is really warped. I emailed their customer service (offering to send them a video of the warp if they could provide an email address to send it to) and they said they are happy to replace it but I need to send it to them first, along with a copy of the postage receipt (presumably so they will refund the shipping).
I get that they shouldn't be left out of pocket, but its so inconvenient to have to find/buy a mailer, pack it all up, and go to the post office to post it, and then wait for X amount of time for a replacement to arrive (and then further hope that copy isn't warped).
I get that they shouldn't be left out of pocket, but its so inconvenient to have to find/buy a mailer, pack it all up, and go to the post office to post it, and then wait for X amount of time for a replacement to arrive (and then further hope that copy isn't warped).