Vinyl Me Please (store, exclusives, swaps, etc)

Tillman said:
damn, sorry to hear that. if you don't mind letting us know what CS tells you regarding a replacement as it seems half those who contact are told it's sold out and the other half are told they're getting replacements.

@Enoch @hlaveta, I'm assuming that you haven't heard anything new from CS and that you're still pending replacements? I still haven't heard back from CS on my follow up email. if I don't hear back by Tuesday I will reach out again to them.
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Unless they have changed the way they deal with emails, I think sending them new emails will only place you at the end of the queue, again and again? @Enoch probably knows if this has changed recently?

That's worrying so many people have the same damage on the Kevin Morby record. Makes me wonder if even the replacements could be faulty and show the same problem. Good luck to everyone affected that we'll get clean new copies as the album itself is really good. 🙂
 
Tillman said:
this whole scenario has me like
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roffle24 said:
If they do 100 replacements a month(I'd imagine they do more than this), they're losing out on $3,000 dollars at a time. Almost $40k a year on replacements and that's low balling it. That's an entire extra employee.
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I am pretty sure the cost of replacements is built into the price of the vinyl, fewer replacements they send the more they get to keep of the built-in extra
roffle24 said:
I do, however, think that if they're not replacing for jacket damage any longer, that they should up their standards for shipping. They won't, but they should.
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You mean like having SC not packing an obviously already damaged sleeve
Tillman said:
@Enoch @hlaveta, I'm assuming that you haven't heard anything new from CS and that you're still pending replacements? I still haven't heard back from CS on my follow up email. if I don't hear back by Tuesday I will reach out again to them.
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Mine is on the way, it is at the NC post office
 
Enoch said:
Mine is on the way, it is at the NC post office
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sigh.
hey, @Enoch, do you know anything about a member replying to an email before CS responds to it of it getting pushed further down the queue?

I certainly want them to explain to me why they told me they couldn't send me a replacement, but since they haven't yet responded to my email from Thursday I don't want it taking longer by replying to it asking them for an explanation again before they do... but at the same time I don't want them simply ignoring my request for an explanation either.
 
wmeugene said:
So in response to my reporting the Morby warp:
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To provide context, in the last two months I’ve ordered just under 30 records and only write CS about scratches or static that effect playback, major cosmetic issues or warps that are bad enough to note the tone arm moving and I always provide video proof. I also just notify them of the problem and never ask for a particular remedy. After the De La fiasco, I email as I discover them.

Got to say I’m pretty pissed at VMP right now for the insinuation that I’m taking advantage of their CS
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The old keeping score response. Keeping it classy VMP.
 
Tillman said:
sigh.
hey, @Enoch, do you know anything about a member replying to an email before CS responds to it of it getting pushed further down the queue?

I certainly want them to explain to me why they told me they couldn't send me a replacement, but since they haven't yet responded to my email from Thursday I don't want it taking longer by replying to it asking them for an explanation again before they do... but at the same time I don't want them simply ignoring my request for an explanation either.
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I haven’t heard that the practice changed so I assume a new email sends you back
 
Enoch said:
I haven’t heard that the practice changed so I assume a new email sends you back
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got it. though I wonder what the wait time is because it's not like I get a response that they were working on a lot of emails and that there would be a delay of X amount of days
 
hlaveta said:
Aquemini for EIGHT bones?!

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Actually, wait... that's not true. I just searched my gmail and realized that, while it was available for $8, at the time, I already got my copy of that and ATLiens sealed from a swap on reddit, so I didn't buy them. Instead, I picked up Stankonia and Speakerbox/The Love Below for $8 a piece. They were on sale for $9.99 with free shipping and I used a 20% off coupon.
 
Dead C said:
Actually, wait... that's not true. I just searched my gmail and realized that, while it was available for $8, at the time, I already got my copy of that and ATLiens sealed from a swap on reddit, so I didn't buy them. Instead, I picked up Stankonia and Speakerbox/The Love Below for $8 a piece. They were on sale for $9.99 with free shipping and I used a 20% off coupon.
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My goodness...

Bravo, sir.

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hlaveta said:
My goodness...

Bravo, sir.

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Yeah. I found both the invoice and another email where I'm alerting a friend to the sale. He picked up The Mix Up by the Beastie Boys, some Cat Power albums, an Ice T LP, NWA - 100 Miles & Runnning and another thing or 2 for the same price. The sad part is that, in that same email, where I'm pointing out that you can pick up the whole OUtkast discography for about $70 -- I believe that's before the discount code, too -- I also explain that I'm not picking up Southernplayalistic, specifically, because it "has some stuff cut out on [that] vinyl version."
 
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