Vinyl Me Please (store, exclusives, swaps, etc)

Somebody on discord pointed out that last month was Customer AppreciationMonth which ended up with the Vault boxes mostly being underwhelming, AI customer service being implemented while the entire CS team was let go (probably for either a cheaper CS team or more AI), two tracks being eliminated, more promised transparency only for everyone from VMP to disappear, etc. Can't make this stuff up.
 
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MikeH said:
Somebody on discord pointed out that last month was Customer Appreciate Month which ended up with the Vault boxes mostly being underwhelming, AI customer service being implemented while the entire CS team was let go (probably for either a cheaper CS team or more AI), two tracks being eliminated, more promised transparency only for everyone from VMP to disappear, etc. Can't make this stuff up.
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MikeH said:
Somebody on discord pointed out that last month was Customer Appreciate Month which ended up with the Vault boxes mostly being underwhelming, AI customer service being implemented while the entire CS team was let go (probably for either a cheaper CS team or more AI), two tracks being eliminated, more promised transparency only for everyone from VMP to disappear, etc. Can't make this stuff up.
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What would you do with more appreciation?
 
wmeugene said:
So they’re offering 25% off in stock records today for Record day or whatever bullshit reason, and it was no code needed. However, if you tried to paid with store credit it removed the discount. Screw that.

I’m at the point where I just want out from their shitty curation, which used to be so much better. At least there’s a record I want this upcoming month.
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Idk how I missed this. Same here, screw that.
 
oldschoolkirby said:
So when I try to apply my swap credits, I don’t get the 25% discount anymore?? Ugh
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It’s never been possible to use credits with a coupon code. You have always had to buy with coupon then email CS to have them refund and apply your credit. It’s supposedly a Shopify limitation. I’ve never had an issue getting the refund although now with the CS AI people have generally been having some problems actually getting some of their requests resolved.
 
MikeH said:
It’s never been possible to use credits with a coupon code. You have always had to buy with coupon then email CS to have them refund and apply your credit. It’s supposedly a Shopify limitation. I’ve never had an issue getting the refund although now with the CS AI people have generally been having some problems actually getting some of their requests resolved.
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There was no code for that sale though. So you wouldn't expect the discount to disappear when you apply your credit, thats not right at all. As others have said, I think they really need the cash.
 
ByersVinyl said:
There was no code for that sale though. So you wouldn't expect the discount to disappear when you apply your credit, thats not right at all. As others have said, I think they really need the cash.
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This has happened with all of their sales in the past few years. The code is auto-added to your cart since the sale is only in stock. I can’t remember the last time you could add credit during a sale like this. Credit is redeemed by it generating a code and auto-adding it as well. You can’t stack codes. It’s a stupid system but it’s not new.

I tried to use credit this time out of curiosity. It didn’t remove the sale, just popped up with a notice saying that I couldn’t combine that code with the sale.
 
MikeH said:
This has happened with all of their sales in the past few years. The code is auto-added to your cart since the sale is only in stock. I can’t remember the last time you could add credit during a sale like this. Credit is redeemed by it generating a code and auto-adding it as well. You can’t stack codes. It’s a stupid system but it’s not new.

I tried to use credit this time out of curiosity. It didn’t remove the sale, just popped up with a notice saying that I couldn’t combine that code with the sale.
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Ahhh when I saw on site - "No code reqd" - Assumed didnt need one at all. TBH never got that far as I couldnt find a single record I wanted !
 
ByersVinyl said:
Ahhh when I saw on site - "No code reqd" - Assumed didnt need one at all. TBH never got that far as I couldnt find a single record I wanted !
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I'd have to believe that there's a much more efficient way to do it, but I also get them not wanting to allow stackable coupons. I feel like on other sites credit generates a gift card code and you can stack a gift card with a coupon code. At least that's how bandbox did it.......but I guess we see how that all ended lol.

I grabbed the Shabaka and Super Son. Ended up using my Impulse40 code instead because I'm not convinced that the stuff I was saving it for would actually release before the coupon code expired (or be released at all).
 
Rowan said:
Finally started working through the Gospel Truth box I picked up in swaps. It’s basically great and the fact that it ended up in swaps shows everything good and bad about VMP in equal measure
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It seems like it was a bit of a tricky thing to market. "Audiophile" Gospel music on vinyl doesn't seem to be such a huge market. But it's another case where the "we want lost sounds found" crowd doesn't seem to show up sometimes when those types of releases happen. I didn't grab it because I'm not sure how often I'd spin it but the music on it is pretty fun.
 
MikeH said:
It seems like it was a bit of a tricky thing to market. "Audiophile" Gospel music on vinyl doesn't seem to be such a huge market. But it's another case where the "we want lost sounds found" crowd doesn't seem to show up sometimes when those types of releases happen. I didn't grab it because I'm not sure how often I'd spin it but the music on it is pretty fun.
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They could have easily dropped the albums in low numbers as store drops or even put one or two in classics and I’m sure there’d have been some interest but the idea that 1000 people would drop that sort of wedge on something this niche is way out there.

But for the £40 i sunk on it I’m happy to have it. It’ll get a reasonable amount of play now I know what’s actually on it.
 
Rowan said:
They could have easily dropped the albums in low numbers as store drops or even put one or two in classics and I’m sure there’d have been some interest but the idea that 1000 people would drop that sort of wedge on something this niche is way out there.

But for the £40 i sunk on it I’m happy to have it. It’ll get a reasonable amount of play now I know what’s actually on it.
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It’s become weirdly one of my most spun VMP items this year. That Louise McCord lived on my turntable for a solid week. The whole box is great weekend morning cleaning music and the wife and kids dig it.
 
Rowan said:
They could have easily dropped the albums in low numbers as store drops or even put one or two in classics and I’m sure there’d have been some interest but the idea that 1000 people would drop that sort of wedge on something this niche is way out there.

But for the £40 i sunk on it I’m happy to have it. It’ll get a reasonable amount of play now I know what’s actually on it.
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I completely forgot how much that original cost was. big yikes.

i'd imagine that doing these AAA wouldn't make sense financially to do just a few hundred copies of each in store. it's a weird one....music that deserves to be heard but charging $200+ for it for relatively unknown music is a hard sell. If it turns up in swaps again, I may try to grab it. Discogs has a lot of cheaper copies too.
 
MikeH said:
I completely forgot how much that original cost was. big yikes.

i'd imagine that doing these AAA wouldn't make sense financially to do just a few hundred copies of each in store. it's a weird one....music that deserves to be heard but charging $200+ for it for relatively unknown music is a hard sell. If it turns up in swaps again, I may try to grab it. Discogs has a lot of cheaper copies too.
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If it’s in swaps then it’s the no brainer to end all no brainers. In fact anywhere sub $100 and it’s worth a nibble
 
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