Vinyl Me Please (store, exclusives, swaps, etc)

MyWifeHatesTrain said:
Merch grab bags. Priced at double the price of a dad hat.
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in honor of labor day, 100 lucky VMP members will get a no expenses paid trip to the VMP warehouse! You'll get to hang out in the exclusive VMP vault and help hand-number upcoming VMP exclusives! Some lucky members will go home with the rarest of the rare VMP titles like Tennis, Lapsely and even Torres!
 
Rowan said:
That’s ridiculous. Tell them to get fucked and if you ever want anything I’ll get it as an add on and post it to you myself.
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Cheers man, appreciate it. Looking at a few options at the moment so lets see where I get to...
Skalap said:
@Selaws at this point I would reach to Pauly on Discord and tell them that it's unacceptable. You have been a subscriber for years now and the "solutions", if we can call it solutions, are just insulting.
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Funnily enough in my previous email I asked for it to be escalated to Paulie direct. The response (which wasn't from Paulie) said that they had discussed it with him and that they came to the 2 "solutions" together.
MikeH said:
it seems like the shipping address issue is not with VMP, right? somewhere along the line, the address is getting rerouted once it gets to the UK?

Ridiculous that nobody can figure this out. As others have said, try to hit up Paulie and see if he can help. I think he finally came up for air yesterday after being in CS training land.

I also get the impression that they are gonna kill the AI CS bot...but we'll see. Seems like its more headaches than its worth (big shock). Matt probably read some article about AI customer service and got a boner about how much money they could save by firing a buncha humans.
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I had a long chat with CS at Royal Mail the other day about this. Essentially she said that the information (address) is set out and embedded within the QR code on the label that they receive. They can it and the new label is automatically generated from that information. So its not the case that Royal Mail has an error on their end, she actually said that it would be fraudulent if that was the case.

If that is the case, it must be something that VMP are doing, no one seems to know what it is though.
 
Selaws said:
Cheers man, appreciate it. Looking at a few options at the moment so lets see where I get to...

Funnily enough in my previous email I asked for it to be escalated to Paulie direct. The response (which wasn't from Paulie) said that they had discussed it with him and that they came to the 2 "solutions" together.

I had a long chat with CS at Royal Mail the other day about this. Essentially she said that the information (address) is set out and embedded within the QR code on the label that they receive. They can it and the new label is automatically generated from that information. So its not the case that Royal Mail has an error on their end, she actually said that it would be fraudulent if that was the case.

If that is the case, it must be something that VMP are doing, no one seems to know what it is though.
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Crazy...
 
Twentytwo said:
Has there been any talk of hints for the next three months of Rock and Country? 🤣
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