Vinyl Me Please (store, exclusives, swaps, etc)

Mather said:
I wish I could tell you. I sent an email out into the ether and 2 days later a response came back. But no responses to the previous email several days before about other issues. Also I FULLY expect to see people on here getting replacement Stones copies. They pressed 2500, most didn't go out until just this month. I suspect they have copies even if Jason told me they didn't.
Click to expand...
Crap, I got mine but I’m not opening it until Christmas. I’m sure it’s jacked up.
 
Clint Howard said:
Keep this in mind - they will not acknowledge that VMP is on their platform. But give them all the information you can and they will 'investigate' it for you. They get enough complaints and Shopify will lock their money up until they address it. You want a quick answer for everyone? This is the way to get it done.

Originally got the idea from the LUM subreddit as apparently Orckloyma or whatever is on Shopify and someone posted the same idea over there..
Click to expand...

ORM tried to fuck with me just as bad, so that guy deserves it. People used to defend the shit out of him, too, and got fed up.
 
Last edited:
Mind your dispute windows!!!


**Paypal is 180 and check with your credit card companies for their windows, which may be shorter*

seriously, opening a dispute may catch their attention and get the refunds y’all need sooner. They have typically 15 days to respond before they are hit with a chargeback and they lose their credit card processing fees they pay per transaction.
 
girlnevergoesout said:
Mind your dispute windows!!!


**Paypal is 180 and check with your credit card companies for their windows, which may be shorter*

seriously, opening a dispute may catch their attention and get the refunds y’all need sooner. They have typically 15 days to respond before they are hit with a chargeback and they lose their credit card processing fees they pay per transaction.
Click to expand...
I got 79 bucks refunded by PayPal.
Very Meaty Pizza didn't even respond to the dispute.
 
Indymisanthrope said:
(it's a complaint about one of @Dead C 's favorite things, being told that cosmetic damage isn't actually damage).
Click to expand...

It's another reason why I have an issue with this whole Mobb Deep debacle. I'm concerned that they with either A) refuse to provide people with raffles, based on the idea that the records aren't in perfect condition or B) do even worse and reship damaged items to people based on that very policy
 
Dead C said:
It's another reason why I have an issue with this whole Mobb Deep debacle. I'm concerned that they with either A) refuse to provide people with raffles, based on the idea that the records aren't in perfect condition or B) do even worse and reship damaged items to people based on that very policy
Click to expand...
There is not a single doubt in my mind that any returned records will immediately be turned around and sent back out without any sort of inspection beyond "Is this a Mobb Deep record of some sort?"
 
chrb98 said:
Vinyl Me Please is so fucking cursed that literally anything bearing the same initialism (VMP) burdens the same curse.

So, the Very Meaty Pizza thing actually inspired me to order pizza for dinner last night. A meaty one, of course.

It arrived over an hour later than it was supposed to. And was sent to the wrong address. The person who got it brought it back to me (he lived just a couple houses down) but let me know that it arrived fucked up. The top of the box was smashed in and there was a pretty big bend down the middle of the box. The pizza inside was ruined because, since the top of the box was smashed in so far, all the cheese and toppings were stuck to the top of the box and not on the pizza anymore. I called the delivery place and told them what happened, and they said they couldn't replace the pizza because they were all out of some of the toppings, but that they'd give me a partial refund. I asked if I could return it for a full refund because I wasn't going to eat a sauce-only pizza, and they hung up on me. I called back again and got a different person on the phone and they told me that they still had all the toppings and that they'd get a replacement pizza sent to me, which arrived two and a half hours later and also was sent to the same wrong address.

I LITERALLY got VMPed for ordering a Very Meaty Pizza.

The irony is of absolutely cosmic proportions.
Click to expand...

And yet you banned me on the subreddit???? For calling you a fanboy....
 
Since the damage / exchange policy has been brought up, here's the email that I received back in July, after I let them know that they sent me a bent up copy of that Lukas Nelson album. Remember, this was recently available again when they restocked a bunch of leftovers of old titles.

"Thanks for reaching out! I am sorry to hear your record were received with bent corners. Unfortunately, we don't generally offer replacements for bent corners or dings. Actually, the Lukas Nelson is completely out of stock so I wouldn't be able to any way. However, I would be happy to throw on some store credit for the inconvenience if that helps. Let me know what you think."

Again, they just sold replacement copies to people a few weeks ago, so they definitely had them. I responded telling them that their company has essentially become another Newbury, so if the whole selling point is vinyl color variants and special packaging and that they are justifying their jacked up pricing due to that packaging, then they are charging me for something that I'm not getting. I also mentioned that I have a track record of getting banged up packages on par with @Mather getting warps. They've been acknowledging that they have inconsistencies in their shipping practices forever but, instead of ever doing anything, they changed up the exchange policy. He then followed up with this.

"I really appreciate you taking the time to write this and give us your feedback. To be honest, the packaging issue is something that we've been seeing quite a bit recently specifically the inconsistencies in practice, like you mentioned. Just know, this has been brought to the attention of the staff at the facility and we're also looking at better ways to package records in general to avoid transit damages in the future.

I totally get what you're saying about our damage policy and I agree with you. The jackets are just as important as the records. Although, I wish we could replace every single record replacement request we receive, that's unfortunately not something we are able to do at this point, given they are all a limited pressing."

He went on to agree to send me the Jeff Buckley record. But, right there, he admits that they know it's fucked and that, on top of that, he doesn't agree with the policy, because it's also fucked. The fact that they had the record the whole time is bullshit. This also highlights something else though, because I ordered a record prior to the forum shut down. My replacement was Jeff Buckley. Some folks are still dealing with the Buckleys not showing up. So, when people are saying that ex-members shouldn't be complaining or that you can just leave, it's important to acknowledge that you could literally leave this club and be trying to get your shit worked out for the next 6 months.
 
Last edited:
Mather said:
I wish I could tell you. I sent an email out into the ether and 2 days later a response came back. But no responses to the previous email several days before about other issues. Also I FULLY expect to see people on here getting replacement Stones copies. They pressed 2500, most didn't go out until just this month. I suspect they have copies even if Jason told me they didn't.
Click to expand...

At the end of last month, they shipped me Waylon & Merle in one mailer, and then shortly after, Wild Flag in another. My Stones order from September remains unfulfilled (and, somehow, correctly showing as such on the Orders page). I was planning to wait until my December box shipped to ask, but now I may put in a query.
 
You must log in or register to reply here.
Back
Top