Same, no charge for either of my add-ons and they're missing from my order page. Currently only seeing my main tracks (Classics and Aretha, which is correct). Hoping the charge will come through today or tomorrow and when it does the missing records will appear.
What are the odds of Shabaka making it to swaps?
Yeah now they've charged me for RHH but in a turn of events that is not even SLIGHTLY surprising, the album that's been added for RHH is of course... Nerd.It looks as though classics charged, and in my orders page there is a second el-P. I guess it’s fixed?
EDIT : Fly or Die is still there lol, I wonder if I’ll get one by accident
I actually think it was to switch to a platform that handled taxes for them, around that same time all online retailers started charging tax and Discogs too in response to the Supreme Court's decision mandating their collection.They updated the website because they were tired of applying bandaids to it any time there was an issue yet they seem to be doing the same this time around...all these issues must have cost a fortune between mailing incorrect records, shipping tons of packages separately and losing customers.
I'm just gunna keep emailing every 2 hours until someone responds.Follow-up email from CS and everything is right on my end except for an extra NERD in the orders. But at least everything I ordered is showing and in it's right place.
Regardless of what the issue is try making the subject Cancel Order. Those seem to be answered faster because they think it will just be something quick.I'm just gunna keep emailing every 2 hours until someone responds.
Ew. I’m so sorry. At the very least it seems the one I have in my orders is just additional lolYeah now they've charged me for RHH but in a turn of events that is not even SLIGHTLY surprising, the album that's been added for RHH is of course... Nerd.
So close.
Same! They responded and said everything was fixed and now the Roots and Aretha are on the orders page but Dirty Projectors is still there, tooThankfully they "fixed" mine by adding Aretha to my orders. Still have the unwanted Mr. Hands, and extra Phrenology on my orders page and am shorted 1 month on my re-up.
Yeah they billed me for three out of the four records in my orders as well, so there’s thatUpdate: Phrenology and El-P are in my orders! Woop woop! NERD and Dirty Projectors still are, too, so that's something.
Also of note: I haven't been billed on any of this. Hopefully when it does it'll be for two records and not four.
If you end up getting the Orca let me know. I might buy it off of you.Aaaaaand it's fixed. Apparently. No emails back but I now have EL-P... and NERD.... And Bitte Orca... Only charged correctly so far. So... Good?
For sure man. So far they seem to always ship the stuff in orders so I imagine I will get it.If you end up getting the Orca let me know. I might buy it off of you.
Same thingFollow-up email from CS and everything is right on my end except for an extra NERD in the orders. But at least everything I ordered is showing and in it's right place.
Well honestly, I’m down for an extra NERD. Especially considering that I have a newfound desire to collect a good portion of the R&HH stencils for a projectFor sure man. So far they seem to always ship the stuff in orders so I imagine I will get it.
My last purchases outside of monthly sub all weren’t charged tax hahI actually think it was to switch to a platform that handled taxes for them, around that same time all online retailers started charging tax and Discogs too in response to the Supreme Court's decision mandating their collection.