Webb_615
Well-Known Member
Confirmed as just a display error. Hopefully that is the same for everyone else.
Vinyl Me Please (store, exclusives, swaps, etc)
- Thread starter Captainfog
- Start date
Confirmed as just a display error. Hopefully that is the same for everyone else.
Gavaxeman
Well-Known Member
@hatfieldpdx @agutierrezb - So I was thinking about my comment about how The Roots’ Phrenology “shits on” Shabaka’s and The Ancestors’ We Are Sent Here by History......and I definitely think what I said was wrong! Like the wording was disrespectful, regardless of my opinion. I looked so arrogant saying that! Even if it was about Britney Spears’ latest album, It’s still rude and disrespectful to talk like that! So thank you for calling me out on it! It’s so unattractive of me to talk like that too...
Shabaka’s and The Ancestors’ album is incredible! I actually can’t wait to spin the record when I receive it!
Now you know how Morrissey feels every time he does an interview
juiceless
Active Member
There's a difference between using questionable wording to describe a defensible opinion and being a racist piece of trash.
Ethos99
Well-Known Member
I'm sorry I realize this was not helpful @Ajax
I may or may not have been drinking Glenmorangie at the time.
I do not remember but think it was something like matt.fiedler@vinylmeplease.com
Edit: name spelling thanks @marshall
Last edited:
marshall
Well-Known Member
Fiedler not Fielder FYI
Smansmith
Member
Yup me too. I took a screenshot to prove that I swapped but I guess that will mean nothing when I send it to CS....
MikeH
Well-Known Member
It’s been awful for me but I think that’s because I live in NYC. Took 3 weeks for my Unlocked album to arrive after being shipped.
Bohnjaggs
Well-Known Member
For what it's worth mine now shows Ray Charles again
Kyuuji
Active Member
Seems like VMP decided to send out a blanket email to some remaining people in effect saying "sorry, can't do the swaps". They even apologise for the automated email in the email itself; "We apologize for the automated reply." - which begs the question as to whether anyone actually read/checked the request.
Which is kind of
at this stage. Next time I'll move onto other exclusives instead of holding out for a support response. So currently looking at Stevie, Stoogies and am unsure around Erroll/Glass Animals/Fania All-Stars/Mr. Hands – all seem like they would be nice to have. Happy to hear recommendations from anyone with them!
Which is kind of
at this stage. Next time I'll move onto other exclusives instead of holding out for a support response. So currently looking at Stevie, Stoogies and am unsure around Erroll/Glass Animals/Fania All-Stars/Mr. Hands – all seem like they would be nice to have. Happy to hear recommendations from anyone with them!
NewsFedora
Well-Known Member
Seems like VMP decided to send out a blanket email to some remaining people in effect saying "sorry, can't do the swaps". They even apologise for the automated email in the email itself; "We apologize for the automated reply." - which begs the question as to whether anyone actually read/checked the request.
Which is kind of
Mr. Hands is a great album. I think there was some initial disappointment over VMP choosing it, but that's because Herbie has such a prolific catalog. On its own, it's a fine choice and it's great that it got an audiophile reissue.
Kyuuji
Active Member
Well, I'm sure it said swaps were closing 4pm EST on the website a minute ago but apparently they're now closed so, fuck me again I guess. Can also only see Stevie under orders and not the other two tracks I added (though all three ?'s are there in Account).
hatfieldpdx
Well-Known Member
Have you checked your orders page? That is generally (in a VMP sort of way) a reliable indicator of what they plan to send you. You can get there from the pull-down menu under 'My Account', or the 'Orders' tab from your membership page.
Webb_615
Well-Known Member
Mine are closed as well, with only 1 of 3 tracks accurate. 2 tracks are reverted back to what i got last month. I am guessing it is another UI error.
Kyuuji
Active Member
Yep. Just Stevie in there. Not the other two tracks I added.
Brilliant. Incredible how every aspect of this operation has so far been utterly incompetent.
NewsFedora
Well-Known Member
Man that sucks because my swaps are still open and yeah, it says they're closing at 4 p.m.
Dead C
Well-Known Member
Seems like VMP decided to send out a blanket email to some remaining people in effect saying "sorry, can't do the swaps". They even apologise for the automated email in the email itself; "We apologize for the automated reply." - which begs the question as to whether anyone actually read/checked the request.
Which is kind of
I say fill out those cancel forms and explain why/how hey are forcing you to purchase things you don't want. Then see if you hear back
Yeah mines the same. Whoever works on this website should never work in the development field again
Kyuuji
Active Member
The Quality™ 
Vinyl Me Please first customer experience 
:
Vinyl Me Please first customer experience :- Be enticed by a "one month free" promotion into signing up for 3 months
- First month swaps open, add two tracks in anticipation
- Swaps open and are broken, told to "contact support to proceed"
- Send in a manual request for the swaps that are there
- Receive an immediate response saying that swaps will work soon and have the request ignored
- Spend an hour clicking on a button and getting errored back into a page telling you to Join Up
- Send another email
- Stay up waiting for a response and watch all the other exclusives leave the swaps
- Give up and go to sleep
- Send email the next day summarizing it and submitting the request again
- Wait four days
- Receive an automated email at 1pm EST saying the request couldn't be processed
- Finally give up and go to decide what swaps to make before they shut at 4pm EST
- Swaps instead close randomly at 1:30PM EST locking you into the defaults
- Your additional tracks are now gone completely
- Be greeted by a "Success! Your May order has now processed." message.
I would but have a number of orders from the store backed up still from the month before this. Honestly more tempted to throw up a "myvinylmeplease.com" website charting the experience as it happens. It's been a long time since I saw such consistent, consecutive fuck ups at this level.
Skalap
Well-Known Member
The Quality™
- Be enticed by a "one month free" promotion into signing up for 3 months
- First month swaps open, add two tracks in anticipation
- Swaps open and are broken, told to "contact support to proceed"
- Send in a manual request for the swaps that are there
- Receive an immediate response saying that swaps will work soon and have the request ignored
- Spend an hour clicking on a button and getting errored back into a page telling you to Join Up
- Send another email
- Stay up waiting for a response and watch all the other exclusives leave the swaps
- Give up and go to sleep
- Send email the next day summarizing it and submitting the request again
- Wait four days
- Receive an automated email at 1pm EST saying the request couldn't be processed
- Finally give up and go to decide what swaps to make before they shut at 4pm EST
- Swaps instead close randomly at 1:30PM EST locking you into the defaults
- Your additional tracks are now gone completely
- Be greeted by a "Success! Your May order has now processed." message.
I would but have a number of orders from the store backed up still from the month before this. Honestly more tempted to throw up a "myvinylmeplease.com" website charting the experience as it happens. It's been a long time since I saw such consistent, consecutive fuck ups at this level.
The best damn record club.